020 - March 2011

Melville exchanges with CES

Melville Housing Association has added a mutual exchange module from CES as a key part of a recent website upgrade. The CES module uses a map-based search facility to make it easier for tenants to see if there are possible ‘swap’ options in a suitable area. The module also makes it simpler for tenants to…
Melville exchanges with CESRead More →

Tenant portals – supporting your staff & your residents

Many housing providers are being turned on to the benefits of tenant portals. Allowing residents to pay rent and log repairs online can encourage the prompt resolution of issues, free up time for housing staff and aid the improvement of call-response SLAs, but has the full potential of an intelligently-deployed tenant portal been properly explored?…
Tenant portals – supporting your staff & your residentsRead More →

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020 - March 2011

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