Whatever the outcome of the 2015 general election (this was written at the end of April), it is likely that politicians of all persuasions will have little choice but to continue the squeeze on welfare spending. The knock on effect of this will be more tenants at risk of falling into rent arrears, and the…
Income management 2.0 – ‘Sorry, there’s no money!’Read More →
045 - May 2015
Allpay boosts RCT Homes’ digital payments
RCT Homes has seen a surge in its tenants paying by digital payment channels which now represent more than half the value of payments it otherwise takes by debit and credit cards. The housing provider is using Allpay to offer tenants multiple payment options across cash, card and direct debits. In the past year, RCT…
Allpay boosts RCT Homes’ digital paymentsRead More →
Altwood protects lone workers with StaySafe app
Housing services provider Altwood Group is using an app, running on iPads, from StaySafe Business to protect its staff and monitor their safety using GPS and alerts. The StaySafe Business app and surrounding cloud-based monitoring service tracks a lone worker’s location via GPS and alerts their manager if they don’t check-in within a specified time….
Altwood protects lone workers with StaySafe appRead More →
Cloud Dialogs gets Network Housing mobile in just six weeks
Since January 2015, neighbourhood officers at Network Housing Group started using tablets to record tenant information, safety and building checks, and estate inspections. This follows the housing provider’s decision to implement an integrated mobile solution from Cloud Dialogs to replace its inefficient paper-based processes and forms. The entire implementation process and mobilisation of Network Housing’s…
Cloud Dialogs gets Network Housing mobile in just six weeksRead More →
Income collection is everyone’s problem
Income collection needs to start as a technology challenge, with the automated elements being made to work harder so that the people element can work smarter, explains John Doyle, managing director of The Housing Contact Company. As the roller coaster of the financial year for housing providers continues its relentless cycle, most income teams find…
Income collection is everyone’s problemRead More →
Problems with Right to Buy
Sir – As the election approaches, another day, another promise. The Conservative’s manifesto commitment to give housing association tenants the Right to Buy (RTB) was launched with great fanfare and certainly hit the headlines. But it will also hit very substantial obstacles if the Tories win. They were clearly wooing ‘hard-working’ people in an attempt…
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