Civica’s executive director for housing and asset management, Jeff Hewitt, looks at the results of a recent survey into privacy policies for housing providers ahead of the 2018 GDPR legislation. When it comes to the collection and storage of extremely sensitive data, housing providers often hold vast amounts of records about both their tenants and…
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059 - September 2017
The challenges of a digital world
Hardly a day goes by without someone on the news telling me advances in artificial intelligence will result in job losses among humans, how digital automation will do the same, and warnings about the possibility of another cyber attack. It’s all enough to put you off your Coco Pops! The days of ICT simply keeping…
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The changing face of technology in housing
As part of its 50th year anniversary, Orbit Housing has delved into its archives to draw out a timeline of the changing face of technology; from the first PC arriving in the office to offering real-time feedback to its customers. March 1985 – Orbit’s emergency response unit In 1985, the Orbit emergency response unit (ERU)…
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Housing Partners empowers Welsh housing providers for UC
Cadwyn, Hafod and Cardiff Community housing associations have signed with Housing Partners in order to protect their combined 9,000 households from the effects of universal credit and welfare reform. Housing Partner’s Insight solution, which collates information from the landlord’s housing management system and combines it with external data gathered from hundreds of third-party sources, is…
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Getting ready for GDPR
If someone isn’t already working on GDPR readiness in your organisation, they should be. The aim of this article is to cover the tasks every housing provider should undertake in order to be as ready as possible for the new regulation in May 2018. This article doesn’t cover what GDPR is or why it’s coming…
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Aareon and 1st Touch combine operations
Following the acquisition of 1st Touch by Aareon in 2012, the two companies finally merged their operations in July 2017. 1st Touch remains as a legal entity and is solely focused on the development and support of mobile technologies, while its consulting, sales, marketing and administrative operations have been integrated into Aareon UK. At the…
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