Kirona has just brought out its new Work Hub software for housing providers to unite their back-office teams with their mobile staff and tenants. Created to manage the workflow between a housing provider’s central functions and its field-based operatives, Work Hub pulls together disparate back-office data and systems to enable reliable, seamless data-flows throughout an…
Kirona launches housing workflow solutionRead More →
067 - January 2019
Civica’s master data management with VisionWare
Civica has completed its integration and re-branding of VisionWare’s master data management (MDM) software following its acquisition of the company in May 2018. Civica said that it now has a stronger capability to help housing customers extract maximum business value from their data, with the opportunity to expand this further in areas such as digital…
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Is IT really transforming lives?
Having worked within the IT side of housing for 20 years and witnessed massive developments in technology, the advances are now at a rate many could never have imagined beyond the realms of science fiction. In housing, the primary focus for IT systems so far has been to improve organisational processes and trying to do…
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Allpay’s secure payments for Newydd Housing
Allpay has completed the roll-out of ‘call masking’ software at Newydd Housing for its 6,000 tenants’ rental payments. Developed by PCI payments specialist Eckoh and implemented by Allpay, the call-masking software enables PCI DSS compliance by enabling tenants to key their card details into their phones without the need for Newydd’s contact centre staff having…
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Leeds Federated Housing takes Mobysoft’s RentSense for UC
Leeds Federated Housing is now using Mobysoft’s RentSense software to reduce the impact of universal credit on its rental income. Claudia Walsh, head of customer services, Leeds Federated Housing, said, “We’ve been working on getting our arrears to the best possible position before the roll out of universal credit in the areas where we have…
Leeds Federated Housing takes Mobysoft’s RentSense for UCRead More →
A private journey to the cloud
According to Castleton’s managing director, Paul Sexton, on-premise IT infrastructure will be obsolete within five years and every business will be operating in the cloud. If correct, this has clear implications for housing providers not currently considering moving to the Cloud, yet in a recent survey only 50 per cent of respondents said that they…
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