Civica has completed its integration and re-branding of VisionWare’s master data management (MDM) software following its acquisition of the company in May 2018.
Civica said that it now has a stronger capability to help housing customers extract maximum business value from their data, with the opportunity to expand this further in areas such as digital services, cloud software, data analytics and insight, and machine learning.
As part of its new integrated capabilities, Civica’s re-branded MultiVue provides a comprehensive master data management (MDM) platform to support a single-view of customers, tenants and locations for modern, data-driven services.
MultiVue includes modules for improved data integration, enrichment and synchronisation, with added CRM tools and Microsoft Dynamics functionality to integrate with multiple lines of business.
Jeff Hewitt, executive director, Civica, said, “Master data management has a key role to play in enabling housing providers to capitalise on the enormous value locked away in their fragmented data assets, delivering both an enhanced customer experience and greater efficiency.”
