Look Ahead is in the middle of implementing Asprey Solutions’ Aspire BI software for better business intelligence around its property portfolio. This follows the housing and care provider’s deployment of Asprey Assets for operational asset management and planned works in October 2024. Zahra Rankin, head of property transformation and change management, Look Ahead, said, “The…
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News
Platform Housing tackles complaints with Microsoft & Baytree Solutions
Platform Housing Group has implemented a new complaints management system powered by Microsoft Dynamics 365, delivered in partnership with Baytree Solutions. With the Dynamics platform, tenants’ complaints are now accessed from a central repository. This has made it easier for the housing provider to meet the Housing Ombudsman’s complaint handling code as well as internal…
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Vericon & Hispec partner for fire safety
Vericon Systems and Hispec have joined forces to integrate Vericon’s intelligent monitoring platform with Hispec’s portfolio of fire and carbon-monoxide detection solutions, enabling housing providers to take a more proactive approach to managing fire safety across their housing stock while making regulatory compliance easier. Taking data from Hispec’s detection and monitoring devices, Vericon’s online platform…
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Radius Housing’s data confidence with 3C Consultants
Radius Housing is using 3C Consultants’ data platform to clean and consolidate the entirety of its data ahead of its migration to a new housing management system and its introduction of a self-service tenant portal. While the housing provider’s existing HMS held reasonably accurate data on active tenants, years of legacy information had built up…
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North Star deploys Housing Insight’s self-service app & portal
North Star Housing is in the middle of implementing Housing Insight’s PanConnect self-service app and portal, replacing an outdated system and in conjunction with its deployment of a new housing management system. The first stage was operational within 12 weeks of the PanConnect project’s start, featuring income and debt assistance, a repairs diagnostic wizard and…
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NIHE signs up for Asprey Assets
Northern Ireland Housing Executive has chosen Asprey Assets for the operational asset management and compliance monitoring of its 83,000 properties. Once implemented, NIHE will use Asprey Assets to manage the asset data for its entire housing portfolio, support investment planning, strengthen regulatory compliance, streamline internal operations and improve reporting capabilities. Paul Isherwood, director of asset…
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