Esri UK has announced Dacorum Borough Council, Nottingham City Council and South Ayrshire Council as the winners of its competition to find the best use of geospatial technology among local authorities. The competition revealed several common planning challenges faced by local authorities: improving community engagement; maximising the use of 3D visualisations; and managing developer contributions…
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Housing Technology Guide to IoT Deployment 2022
After several months’ research and with support from Aico, the Housing Technology Guide to IoT Deployment is now available; you can download your copy today from: housing-technology.com/research. Housing Technology’s research shows that the UK social housing sector’s attitude to the deployment of IoT devices in its tenants’ homes and subsequent data collection, analysis and reporting…
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Pinnacle gets RentSense for earlier interventions
Pinnacle Group has bought RentSense to support tenants at the earliest stages of debt and reduce arrears. Pinnacle has seen a large rise in the number of tenants claiming universal credit combined with long periods of furlough, resulting in increased arrears. Alison Wade, head of income and performance, Pinnacle Group, said, “Our income officers’ workloads…
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Livin Housing’s low-code Meritec platform
Livin Housing has been using Meritec’s low-code platform to develop a series of minimum viable products (MVPs) to plug gaps in its digital services. The platform includes Meritec’s CXM360 CRM module to integrate with a variety of Livin’s existing back-office systems. Roslyn Littledyke, head of transformation, Livin Housing, said, “We needed a flexible CX platform…
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ForHousing’s ‘single pane of glass’ from Enghouse & Amillan
ForHousing has completed the implementation of a ‘single pane of glass’ business intelligence and reporting system from Enghouse Interactive and Amillan. The combined system integrates the housing provider’s core business applications and supports a range of digital channels. Angela Worthington, group assistant director of customer experience, ForViva (ForHousing’s parent company), said, “As well as our…
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Sandwell Council saves £380k with Mobysoft
Sandwell Council has re-invested in Mobysoft’s RentSense software with a multi-year contract, having used the system’s efficiencies to create a tenancy support team from its existing resources. Manjit Rai, business manager for income and money advice services, Sandwell Council, said, “We’ve reduced our cases by 7,800 per week by using RentSense, freeing up our staff…
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