Housing Maintenance Solutions, Torus Group’s in-house building and maintenance contractor, has partnered with Totalmobile to enhance its repair services. Supporting around 83,000 tenants in more than 40,000 homes, HMS will use Totalmobile’s Field First platform to streamline its job tracking and deliver real-time updates for its operational teams. Through the partnership, HMS will bring job…
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News
Weaver Vale Housing goes live with Asprey Assets
Weaver Vale Housing Trust has implemented Asprey Assets as a robust platform to support decision-making, regulatory compliance and the long-term management of its homes and assets. Tom Henderson, assets and environmental manager, Weaver Vale Housing Trust, said, “Asprey Assets gives us a clear, accurate view of our asset data and supports our ambition to improve…
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SettleParadigm takes Totalmobile for post-merger operations
SettleParadigm has opted for Totalmobile’s Field First platform to support the integration of its operations after its recent merger. The new platform will bring services for 30,000 homes and 300 operatives together under a single operating model. The Totalmobile platform will be used to manage repairs, compliance and assets within a single environment, covering work…
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OptusApp launches all-in-one AI-native housing system
OptusApp has just launched what it describes as the first truly AI-native, fully-integrated housing system. Designed specifically for social housing, OptusApp’s Empient platform combines a housing management system, asset management system and customer relationship management into a single technology ecosystem. It also incorporates OptusApp’s tenant smartphone app and web portal. Gerry Kelly, CEO, OptusApp, said,…
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Voicescape acquires Enterprise RPA
Voicescape has announced its acquisition of Enterprise RPA for an undisclosed amount. Enterprise RPA supports housing providers to work smarter and deliver better tenant support through robotic process automation (RPA), complementing Voicescape’s AI-driven tenant engagement software. The technology from both businesses works seamlessly and complements each other in the same stack. Gary Haynes, managing director,…
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Mosscare St Vincent’s data partnership with Connexica
Mosscare St Vincent’s Housing has consolidated its numerous disparate data sources into a single, consistent and trustworthy real-time dataset after partnering with Connexica, a specialist in data analytics. A year after the project began, MSV’s housing, repairs, income, compliance and customer information can now be searched and analysed in one place through intuitive dashboards designed…
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