Mobysoft has teamed up with Lightning Reach to connect at-risk tenants with tailored financial support. The partnership brings together early risk identification and proactive financial support to help housing providers reduce arrears and improve tenant outcomes. More than 125 housing providers use Mobysoft’s RentSense, covering around 2 million tenancies, to identify tenants at risk of…
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News
Ardenglen Housing’s record-low arrears with Mobysoft
Ardenglen Housing has reported that it has cut its arrears to a ten-year low of 1.8 per cent (fy2024/25) following the use of Mobysoft’s RentSense software for its income management activities. Since implementing RentSense around ten years ago, Ardenglen Housing has maintained arrears well below sector averages alongside case-completion rates by its income team of…
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First apprentices join Platform Housing’s Digital Futures Academy
Designed to nurture digital and data technology talent from all walks of life, Platform Housing’s Digital Futures Academy has welcomed its first six apprentices. The housing provider opened applications for its academy in February 2025. It received 150 applications from prospective apprentices, with 35 chosen to attend assessment days, and six offered apprenticeships. The apprentices…
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Get a real-time assessment of your IoT readiness
How ready are you and your organisation for the internet of things (IoT) in housing? Take our real-time ‘IoT in housing readiness’ assessment and find out in less than a minute from insights.housing-technology.com/iot-preparedness. Created by Housing Technology in association with Social Telecoms, our real-time assessment will immediately evaluate how well your organisation is planning for…
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Bromford’s AI-powered CX transformation with Sabio
Bromford Housing has chosen Sabio Group to deliver a new cloud communications platform to reshape how the housing provider serves its 110,000 customers across 46,000 homes. Sabio will implement a new customer-service centre (CSC) system for more than 300 agents, integrating AI capabilities with Bromford’s existing Microsoft Dynamics 365 infrastructure. The Sabio system will replace…
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Lewisham Council partners with Totalmobile for faster repairs
Lewisham Council has partnered with Totalmobile to modernise how it manages its repairs. Totalmobile’s Field First platform is now live across the council’s repairs service, giving teams real-time visibility of repairs, improved data insights and better communication with residents. Dean Cooper, head of repairs, Lewisham Council, said, “Improving our housing repairs service is one of…
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