Basildon Council has begun its implementation of Plentific’s property operations platform, with the aim of achieving faster repairs, better internal visibility for the council and greater social value.
Through Plentific’s Open Framework, the council will also have access to pre-vetted local contractors, supporting the council’s community wealth-building commitments and keeping its repairs spending within the local economy.
Deborah Fenton, executive director of homes, communities and environment, Basildon Council, said, “We’ve been clear with our tenants that we are making fundamental changes to how our housing services are run. Central to that is the council owning its own data, its compliance evidence and the resident experience, so we can see performance in real-time and demonstrate improvements rather than assert them.
“Plentific gives us that operational backbone in advance of the second phase of Awaab’s Law, and the Open Framework means more of our repairs spending will go to local businesses.”
