Macroeconomics, maintenance & centralisation Residents are at the heart of housing providers’ operations, and residents’ experience of repairs and maintenance services, whether provided in-house or through contractors, is the key to achieving high satisfaction levels. We recently commissioned a resident-centric report, ‘Experience is Everything’, exploring the macroeconomic context that has created the ongoing housing and…
The satisfaction equationRead More →
Plentific
Plentific launches Planned Maintenance
Plentific has added a new Planned Maintenance solution to its existing property management platform, with the aim of enabling housing providers to become more proactive and responsive in their planned and cyclical maintenance activities. Plentific said that users of its Planned Maintenance solution could expect to reduce the cost of a work order by 150…
Plentific launches Planned MaintenanceRead More →
Digital transformation in housing
Housing Technology asked digital transformation experts from 8×8, FLS – Fast Lean Smart, NEC Software Solutions, Pay360, Plentific, Sysmax and VerseOne about their definitions of digital transformation, why housing providers should do it, the mistakes to avoid and how to get it right. What is digital transformation? Trevor Hampton, director of housing solutions, NEC Software Solutions, said,…
Digital transformation in housingRead More →
Plentific takes on new customers & 157,000 properties…
Plentific has signed seven new housing customers for its real-time software – Change Housing, Hyde Group, Longhurst Group, Midland Heart, Platform Housing, Phoenix Community Housing and SW9. Hyde Group approached Plentific to in order to achieve year-round utilisation of its internal workforce alongside ad-hoc demand for specialist external contractors through the Plentific marketplace. Plentific is…
Plentific takes on new customers & 157,000 properties…Read More →
Self-service apps and portals – What’s right for you?
Housing Technology interviewed customer experience, housing management and digital specialists from 8×8, Civica, Insite Energy, Made Tech, NEC Software Solutions, Plentific, Rapid IS and Tunstall Healthcare on how housing providers can develop self-service strategies in order to delight and empower tenants, improve contractors’ productivity and streamline their own operational processes for greater efficiency. What makes…
Self-service apps and portals – What’s right for you?Read More →
Plentific launches housing compliance software
Plentific has announced the launch of its compliance management software specifically for social housing providers, giving them a single platform on which to track all areas of their regulatory compliance. Plentific’s compliance management software enables housing providers to manage and minimise their risks through a real-time dashboard. From inspections, renewals and reporting to invoices and…
Plentific launches housing compliance softwareRead More →