Housing Technology interviewed technology and social housing experts from Acutest, FLS – Fast Lean Smart, HTG, NEC Software Solutions, Nexus Open Systems and Plentific on how housing providers can foster a culture of ‘bright ideas’ and then successfully transition those ideas into their daily operations. Is IT innovation driven by technology or business teams? John…
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Plentific
Anchor goes digital with Plentific
Plentific has been selected by Anchor to digitalise its entire business operations across its housing portfolio of 54,000 properties and 200,000 work orders per year. Plentific will be providing a single real-time platform to connect Anchor’s staff and residents with contractors and digitalise its supply chain. Plentific’s platform will be deployed as an integration layer…
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Plentific expands its portfolio of housing customers
Plentific has been chosen by five new social housing customers for its connected property management platform. Concept Housing, Guinness Partnership, London Borough of Lambeth, PA Housing and Settle Housing will use Plentific to improve their services to tenants through better repair and maintenance activities. Guinness Partnership will use the Plentific platform to streamline its repairs…
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The satisfaction equation
Macroeconomics, maintenance & centralisation Residents are at the heart of housing providers’ operations, and residents’ experience of repairs and maintenance services, whether provided in-house or through contractors, is the key to achieving high satisfaction levels. We recently commissioned a resident-centric report, ‘Experience is Everything’, exploring the macroeconomic context that has created the ongoing housing and…
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Plentific launches Planned Maintenance
Plentific has added a new Planned Maintenance solution to its existing property management platform, with the aim of enabling housing providers to become more proactive and responsive in their planned and cyclical maintenance activities. Plentific said that users of its Planned Maintenance solution could expect to reduce the cost of a work order by 150…
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Digital transformation in housing
Housing Technology asked digital transformation experts from 8×8, FLS – Fast Lean Smart, NEC Software Solutions, Pay360, Plentific, Sysmax and VerseOne about their definitions of digital transformation, why housing providers should do it, the mistakes to avoid and how to get it right. What is digital transformation? Trevor Hampton, director of housing solutions, NEC Software Solutions, said,…
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