Following A2Dominion’s recent appointment of Mears Group as its new repairs and maintenance contractor, Manifest Software Solutions has completed the integration of A2Dominion’s Dynamics 365-based RedkiteCRM repairs management system and its associated processes with Mears’ own systems within just eight weeks. At the start of the project, A2Dominion identified key areas to focus on as…
Manifest connects A2Dominion, Mears & RedkiteCRMRead More →
News
Lambeth sustains tenancies via intelligent automation
Lambeth Borough Council reported that it has reduced its arrears and staff workloads by using Mobysoft’s RentSense platform and automation solutions alongside Mobysoft’s income-maximisation services. The council’s caseload has fallen by 20 per cent and 22 per cent of workloads are now automated, resulting in a 13 per cent reduction in universal credit-related arrears and…
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+AddJust wins £4m national asset management contract
+AddJust, a specialist housing and asset management software company based in the West of Ireland, has won a 10-year contract worth around £4 million from the Republic of Ireland’s Department of Housing via its Local Government Management Agency partner. Spanning over 150,000 properties, +AddJust is providing a fully-digital asset management system for housing to all…
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North Star streamlines gas compliance with AI
North Star Housing has deployed a streamlined AI-powered compliance module for its gas safety certifications, developed in collaboration with RedkiteCRM (now part of Infinity Group) and based on Microsoft’s AI platform. The deployment is part of the housing provider’s wider move from Capita OpenHousing to Microsoft Dynamics as its main housing management system. North Star…
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Mobysoft’s automated arrears prevention
Mobysoft has launched its new AI-powered Automated Arrears Prevention (AAP) platform which predicts which tenants will fall into arrears within the next three months and automates contact to help prevent this. AAP uses machine learning underpinned by Mobysoft’s data repository of over two million tenancies to ‘nudge’ tenants to take action to avoid going into…
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Onward Homes self-serves with OptusApp
Onward Homes is launching OptusApp’s self-service mobile app for its tenants. The native mobile app, with biometric login, will let tenants report repairs, view rent histories, pay rent and exchange two-way messages, with additional features scheduled to be rolled out by Onward later this year. Andrew Kidds, director of customer experience and digital, Onward Homes,…
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