How do we manage risk in social housing, is it always seen in its entirety, and is it visible to everyone? The problem we have with risk is that it can be subjective; individual perception means that in some cases the mindset of specific departments creates a level of risk that is hidden from the…
Easier asset management and complianceRead More →
068 - March 2019
Unlocking value through data insights
What keeps your CEO awake at night – perhaps customer behaviour, tenant engagement, reporting, regulatory governance, viability compliance, keeping in line with KPI statistics, fraud detection and GDPR, to name just a few? Orchard Data Value services We look for patterns and analyse performance and behaviour to deliver tangible, actionable results fast, so you can…
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Clownfish, anemones & symbiotic compliance
MyHomePassport’s CEO and founder, Dr Christopher Ford, considers the ‘missing piece of the jigsaw’ that incentivises tenant compliance to promote better outcomes for both tenants and housing providers. These days, thankfully, there is much greater emphasis on creating better living environments, offering improved customer services, digitising interactions and creating housing provider performance indicators. It is…
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NDL app mobilises Settle’s surveyors
Settle Group has saved hundreds of hours of administrative time and reduced by two months the surveying period for its annual repairs programme by introducing mobile working. Its building surveyors are now using an app built using NDL’s awi MX software when they inspect properties, eliminating paper forms and enabling the automatic transfer of reports…
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The role of IT in mergers and partnerships
Mergers and partnerships in social housing have been gathering pace as a growing number of housing providers look for M&A benefits such as efficiency savings and economies of scale, making housing more affordable, and creating opportunities to build more new homes. Following the success of the mergers and partnerships presentation at the Housing Technology 2019…
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Stockport Housing’s digital Intratone noticeboards
Intratone has installed 25 of its digital noticeboards in the communal areas of a number of Stockport Housing’s tower blocks to improve tenant communications. Stockport Homes wanted to communicate important messages to tenants such as maintenance works, lifts being out of operation and fire-safety information in a quick and simple way via a cloud-based system…
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