As housing providers navigate the Fire Safety Act 2021, rising maintenance costs and the government’s white paper on social housing, there has never been a greater need for solutions that can unlock cost savings, accelerate operational efficiencies and, ultimately, protect tenants’ safety. Connected technologies, such as the internet of things (IoT) and artificial intelligence (AI),…
Why connected technology is the future of fire safetyRead More →
082 - July 2021
Scottish housing’s digital progress
For the majority of housing providers, the first lockdown meant establishing temporary measures, changing processes and adopting new systems to ensure continued service for tenants, forcing them to try new ways of delivering services at scale. Instead of taking years, it was an acceleration in just a few months for the implementation and use of…
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Aico’s connected fire safety at Clydebank Housing
Clydebank Housing is using Aico’s 3000 and 600 series detectors as well as its Ei1000G SmartLink gateway to ensure tenant safety, future-proof its housing stock and meet the latest legislation to maintain compliance. In 1999, the housing provider acquired 750 houses from Scottish Homes, increasing its total stock to around 1,100 properties, catering for all…
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Mobile and new ways of working
Housing Technology asked senior executives from Digital Space (formerly Timico), Fortem, NEC Software Solutions (formerly Northgate Public Services) and Places for People on the changes they expect from mobile technologies combined with new ways of working, in the context of repairs and maintenance, dynamic scheduling, remote access, tenant services, productivity and reporting. How has mobile…
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Go digital or go home
By 2025, all housing providers will need to be fully digital, according to recent research from Altair & 3C Consultants. That’s a bold statement to make, but one that makes you sit up and think. Imagine the clock has turned back a few years; not long ago, losing a laptop meant losing your data. In…
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8×8’s real-time video repairs at Platform Housing
Platform Housing has extended its use of 8×8’s ‘experience communications as a service’ (XCaaS) cloud-based software with the addition of two-way video interaction for real-time repair diagnoses and fixes. Platform Housing’s maintenance subsidiary, Platform Property Care, conducted a pilot project to extend 8×8 XCaaS with 8×8 Video Interaction. During a month-long evaluation, the repairs and…
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