We are thrilled to announce the winners of the inaugural Housing Technology Awards (2024) as well as the commended entries. The awards were given out during a packed ceremony at the Housing Technology 2024 conference in Nottingham in early March. The standard of entries was incredibly high; all of the housing providers and local authorities…
Housing Technology Awards 2024Read More →
098 - March 2024
Allpay & Voicescape collaborate for arrears
Allpay has announced a partnership with Voicescape, with a focus on automating the management of arrears’ cases and more streamlined payment processes. Voicescape and Allpay’s combined expertise will empower housing providers and local authorities to provide better customer experiences through advanced engagement automation and versatile payment options, leading to efficient rent collection processes, reduced manual…
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Totalmobile’s 135,000 lone-worker alerts
Totalmobile’s software for protecting lone workers has handled 135,000 alerts from its 100,000 users in the past year. Totalmobile’s team dealt with around 370 alerts per day in 2023, from lone workers in the public, commercial and property sectors across the UK and Ireland who felt they were in danger and/or facing an imminent threat….
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Cyber-security and hybrid working
The housing sector is now much more aware of the threats posed by cyber-criminals than it used to be. But as attacks increase in frequency and sophistication, and with more staff working either remotely or in a hybrid model, it’s essential that housing providers and their employees remain vigilant and have the ability to adapt…
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Harnessing IT for better stakeholder engagement
In social housing, it is easy to become overly-focused on the technology we use to deliver services and forget the people who are behind everything. From the staff who work in your organisation to the tenants whose housing you provide, the fact is this business is about people. The best way to improve how you…
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A ‘smart’ approach to compliance today and tomorrow
For housing providers, the responsibility of managing compliance can be incredibly challenging because it can be difficult to demonstrate. Previously, documents and reports would have been physically stored and logged for the thousands of social properties across the UK, with their compliance status almost a guessing game once the reports were filed. Following the introduction…
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