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Home / 103 – January 2025

103 – January 2025

BDHT signs with Housing Insight for customer engagement & repairs

Bromsgrove-based BDHT has partnered with Housing Insight to offer its customers a cutting-edge self-service app and portal. Housing Insight is a UK-based software and technology company specialising in solutions for the social housing and local government sectors. Established in 2011, the company provides digital tools designed to enhance operational efficiency and tenant engagement for housing…
BDHT signs with Housing Insight for customer engagement & repairsRead More →

Chesterfield Council cuts voids with Totalmobile

Chesterfield Borough Council plans to implement Totalmobile’s Connect, Mobilise and Protect systems to update its housing repairs service, improve operational efficiency and prioritise the safety of the council’s staff. With the implementation of Totalmobile’s systems, the council wants to eliminate long-standing problems in its housing repairs, particularly around voids and turn-around times for its properties….
Chesterfield Council cuts voids with TotalmobileRead More →

Editor’s notes – Does one size fit all?

Housing Technology has been working with the UK government’s Ministry of Housing, Communities & Local Government, HACT and Open Data Exchange to research, measure and report on social housing providers’ views of housing-specific data standards. After conducting an online survey (November 2024) of the Housing Technology community around attitudes to data standards, Housing Technology’s research…
Editor’s notes – Does one size fit all?Read More →

Cobalt’s in-house repairs with Totalmobile

Cobalt Housing is bringing its repairs and maintenance services in-house using Totalmobile’s workforce management software. Until recently, the housing provider used external contractors for the majority of its repairs. By moving to an in-house service, Cobalt Housing expects to have greater control over its maintenance and repairs and deliver consequent benefits to its tenants. The…
Cobalt’s in-house repairs with TotalmobileRead More →

Tackling the payment challenge

With the value of rent arrears owed to local authorities alone skyrocketing by more than 70 per cent over the past five years, the housing sector is facing a critical crossroad. For many tenants, the cost of living crisis has compounded the strain on their finances, leading to difficulties in meeting their rent obligations. At…
Tackling the payment challengeRead More →

Introducing Alix

Project Alix is an AI tool that helps people like Rachel. She doesn’t consider herself a ‘computer person’ but I think many of you would recognise Rachel because she’s typical of many of the millions of vulnerable adults in the UK. Rachel has been looking for work since last year, she’s struggling with money and…
Introducing AlixRead More →

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