When we made our pre-pandemic decision to integrate our housing management system with a cloud-based platform, we opted for PanConnect by Housing Insight. As you would expect, we followed a full procurement process and considered a number of vendors before making a final choice. We found that Housing Insight’s costs were competitive and, from speaking…
CCHA & Housing Insight – 700 homes go digital in five monthsRead More →
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Keep the hackers out of your homes
Research by Housing Technology shows that across the housing sector over 75 per cent of organisations are deploying or planning to deploy IoT projects within the next 24 months. The main drivers for these IoT projects are improving tenant and building safety, better asset management, and more efficient repairs and maintenance. There are several parts…
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Moving on from a ‘human approach’ to business intelligence
Rent collection and supporting tenants in financial difficulty has barely changed during the past two decades. Despite advances in technology and data analysis, teams are still being held back by manual, inefficient methods of working. And as the number of homes managed by housing providers increases, the problems are becoming even more evident. With the…
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Assess your Microsoft environment to target security risks
The housing sector is a tempting target for cyber criminals. With an estimated 2.4 million homes under management in the UK, we know that housing providers hold a wealth of confidential and sensitive data of the sort that is stolen in droves every year, such as phone numbers, bank details, addresses and other personally-identifiable information…
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AI-powered housing?
With almost 30 years’ experience in social housing sector under my belt, I’m constantly driven to uncover innovative ways to improve the lives of tenants and optimise housing providers’ operations. I recently came across something that truly captured my interest – a ground-breaking chatbot called ChatGPT which has immense potential to transform our sector. You’re…
AI-powered housing?Read More →
Sentiment analysis & TSMs
Sentiment analysis, also known as opinion mining, has a history dating back to the 1960s when psychologist Stuart Oskamp made the first attempt to classify text based on sentiment using a simple counting method. In the 1980s and 1990s, sentiment analysis gained popularity in market research, then in the early 2000s, machine-learning algorithms were introduced,…
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