Our analysis is that the telecare market will be in considerable flux over the next five years due to: Digital switchover. Market consolidation of monitoring centres. Uncertainty regarding which of the digital telecare suppliers will be able to achieve scale. How quickly the telecare market will achieve open interoperability with health and social care data….
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Customer Management
Alcuris and Radius Connect24 to deliver next-generation telecare
Alcuris and Radius Connect24 have teamed up to deliver next-generation telecare based on a proactive, data-driven preventative focus using Alcuris’s Memo Hub devices. An initial project by the two companies has already been planned with 100 families. With a focus on expanding the circle of care and prevention, the Memo Hub devices can help people…
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Tenant empowerment starts from within
What does it mean to empower tenants today? This is one of the key questions raised by industry reports such as the Hackitt report and the Social Housing Green Paper. Those reports highlight how tenants have little power around the quality and safety of their own homes; their voices aren’t heard when it comes to…
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Caledonia’s Appello digital telecare
Caledonia Housing has bought Appello’s digital telecare software to support its digital inclusion strategy for older people. Aiming to promote social inclusion and combat loneliness, the housing provider is introducing Appello’s Smart Living Solutions (SLS) in one of its retirement housing developments in Monifieth. Replacing an old analogue call system, Appello’s digital platform gives tenants…
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Digital transformation in housing
For many businesses, digital transformation is shifting from a long-term aspiration to an urgent requirement. Customers increasingly expect to use digital methods to manage their interactions with brands, and have come to expect the level of personalisation, efficiency and control that can only be achieved with end-to-end digital transformation. Digital transformation is more than just…
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Midland Heart moves to low code with OutSystems
Midland Heart is now using OutSystems’ low-code platform to deliver a fast-tracked, two-year IT transformation strategy and rapidly develop applications for revamped interactions with its 70,000 tenants. Kathryn Downs, director of technology and transformation, Midland Heart, said, “We want to create an easy, frictionless digital experience supporting everything from paying rent to reporting repairs. We…
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