Housing Technology has just published ‘The E-State of the Nation 2018/19’ report, covering UK social housing providers’ current and future plans for their IT estates and how technology underpins allGet Housing Technology’s ‘The E-State of the Nation’ report [Read More]
Castleton.Digital launched as interactive housing platform
Castleton Technology has just launched its Castleton.Digital interactive platform, which the company says offers housing providers an infinitely flexible and configurable platform that can link every other existing system together,Castleton.Digital launched as interactive housing platform [Read More]
Hyperoptic hits housing milestone
Over 160,000 social housing properties now have access to Hyperoptic’s full-fibre broadband network. Hyperoptic said that it delivers the UK’s fastest broadband speeds of up to 1Gbps (1,000 megabits perHyperoptic hits housing milestone [Read More]
Is text messaging right for you?
Ofcom reported in 2017 that 94 per cent of adults in the UK now own or use a mobile phone. Text messaging therefore presents housing providers with a powerful toolIs text messaging right for you? [Read More]
Using technology for a more personal approach
Northgate Public Services’ development director, Ewan MacLarty, says it’s time to focus on creating more face-to-face and personalised contact with tenants. A one-size-fits-all approach to housing is in danger ofUsing technology for a more personal approach [Read More]
NDL streamlines Moray Council’s mobile services
Moray Council has centralised all of its customer services, including mobile housing repairs, to a single contact centre using NDL’s awiMX and awiSX integration software. After a review to findNDL streamlines Moray Council’s mobile services [Read More]
How humans, Alexa and robots can improve lives
If somebody said to you five years ago, that artificial intelligence (AI) would now be making inroads into the housing sector, would you have believed it or simply dismissed it?How humans, Alexa and robots can improve lives [Read More]
Digital transformation – The challenges and opportunities
Citizens have come to expect a certain level of digital interaction with all organisations, including public sector ones. From council tax payments to parking permits, refuse collection to street lighting,Digital transformation – The challenges and opportunities [Read More]
Communications for innovation and growth
The terms ‘digital transformation’, ‘customer experience’ and ‘user adoption’ are hot topics in the housing sector at the moment, and for good reason given the rapidly changing landscape. It’s pleasingCommunications for innovation and growth [Read More]
Getting tenants to help themselves
Self-service is now an integral part of our daily lives. Self-service check-outs at supermarkets are second nature and in banking, self-service apps are ubiquitous. It’s also commonplace to book medicalGetting tenants to help themselves [Read More]