Valleys to Coast Housing is implementing Housing Insight’s PanConnect during the first quarter of 2019 to give its tenants a self-service portal and app. Polly Thompson, head of IT, ValleysQueen’s Cross & Valleys to Coast sign up for Housing Insight’s PanConnect [Read More]
Grand Union’s Active Housing portal
Grand Union Housing has completed the development and launch of its Active Housing-based tenant portal. The new portal replaces three previous separate sites from before the merger of Aragon Housing,Grand Union’s Active Housing portal [Read More]
Hafod Housing’s Aareon self-service app
Hafod Housing has introduced a new self-service tenant app from Aareon, chosen because of the housing provider’s existing use of Aareon’s QL housing management system. Chris Davies, performance manager, HafodHafod Housing’s Aareon self-service app [Read More]
NCH on call with Voyager Networks & Enghouse Interactive
Enghouse Interactive and Voyager Networks have completed the installation of a new call-centre platform for Nottingham City Homes. Nottingham City Homes handles over 400,000 calls through its contact centre eachNCH on call with Voyager Networks & Enghouse Interactive [Read More]
All together now
What uniquely connects Sir Clive Woodward OBE, Simon Weston OBE, George Clarke, Baron Bird, Rev. Giles Fraser, Dr Sue Black OBE and Maggie Philbin OBE? They have all been justAll together now [Read More]
Digital Unite at Clarion Housing
Digital Unite has won a new three-year contract with Clarion Futures, the charitable foundation of Clarion Housing Group, for the continuation of its tenant digital inclusion programmes. Digital Unite’s programmeDigital Unite at Clarion Housing [Read More]
What does digital inclusion 2.0 look like?
The internet has undoubtedly revolutionised, and in most cases, improved the way people live, work and play; from the creation of work opportunities to how people and businesses interact withWhat does digital inclusion 2.0 look like? [Read More]
Hitachi and Microsoft’s DI support for Clarion
In November 2018, Clarion Futures, Hitachi Solutions and Microsoft hosted a networking event for the housing provider’s digital champions, and demonstrated some of the project’s key successes. Hilary Sutton, fromHitachi and Microsoft’s DI support for Clarion [Read More]
Is IT really transforming lives?
Having worked within the IT side of housing for 20 years and witnessed massive developments in technology, the advances are now at a rate many could never have imagined beyondIs IT really transforming lives? [Read More]
The lottery of exposure to tech – Why are we excluding parents from the conversation?
Techmums’ (#techmums) head of operations, Isabel Chapman, explains the importance of getting parents involved in digital inclusion programmes and how Techmums are helping parents to get online and learn moreThe lottery of exposure to tech – Why are we excluding parents from the conversation? [Read More]