The third annual Housing Technology Awards took place during the Housing Technology 2026 conference in Nottingham earlier this month, with the winners announced during a special ceremony at the East Midlands Conference Centre. With the awards being judged by an external panel of the entrants’ housing peers (and free of any commercial sponsorship for complete…
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Customer Management
Selwood’s IoT-powered compliance & innovation with Aico
Selwood Housing launched a pilot project with Aico in 2023, installing HomeLink environmental sensors and gateways to better understand indoor environments across its housing stock. This initial collaboration marked a shift towards a more data-driven, resident-focused approach to property management. Today, the housing provider’s partnership with Aico has evolved to follow new legislation, sector pressures…
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Monmouthshire Housing’s transformation with Housing Insight
Housing Insight’s customer Monmouthshire Housing was Highly Commended in the Digital Transformation category of the Housing Technology Awards 2026. Modern housing delivery requires more than just ‘business as usual’; it requires a total digital evolution. At Housing Insight, we are proud to see Monmouthshire Housing Association recognised at the Housing Technology Award 2026. This celebrates…
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Transforming customer care for tenants
AI is already cutting costs and improving services in housing. But how might this technology be used to support tenants in the future? AI has brought big changes to the housing sector. For example, it can already help to predict which homes are more likely to develop damp and mould. The technology simply combines data…
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Digitising lettings
How The Guinness Partnership transformed re-lets with Dynamics 365 & API-led integration The Guinness Partnership was Highly Commended in the Digital Transformation category of the Housing Technology Awards 2026. In 2023, The Guinness Partnership embarked on an ambitious digital transformation programme aimed at modernising one of its most complex and operationally critical areas: the end-to-end…
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Your HMS needs CX…
Housing management systems only tell half the story without integrated CX Housing management systems (HMS) carry the weight of core operational data, such as tenancies, repairs and property records. But without integrated customer experience (CX), housing providers can lose critical data and insights from the people who spend the most time in their properties –…
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