Radian Group has launched a new tenant portal, MyRadian, based on Hallnet’s Active Housing software. Who is Radian Group? Radian Group is one of the largest housing providers in the South of England. In November 2019, it formed a new partnership with Yarlington Housing Group with the aim to deliver even more for its customers…
Radian’s self-service with Active HousingRead More →
Customer Management
Harrow Council selects Civica’s cloud software for tenant services
Civica has won a five-year contract worth over £500,000 with Harrow Council to implement its cloud-based Cx Housing and Keystone asset management software. Civica’s software will support the council’s ambition to adopt cloud technology and create a single view of tenants across its 5,000 properties. A customer portal will support repairs and service requests, rent…
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DIY internet services for tenants from Curve IT
Curve IT has launched MDU Connect which enables housing providers to deliver their own internet services to tenants in shared buildings. Curve IT’s package comprises a combination of hardware and specially designed software, including a cloud-based portal, to manage the full network within their buildings. The housing provider-owned network can be used to deliver multiple…
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MRI Software acquires Housing Partners
MRI Software has bought Housing Partners to augment its capabilities in the housing sector. Housing Partners’ Housing Jigsaw, Streetwise, TAIM and HomeSwapper products will now be part of MRI’s software portfolio. The acquisition of Housing Partners follows on closely from MRI’s acquisitions of Castleton Technology and Orchard Information Systems earlier this year. Patrick Ghilani, chief…
MRI Software acquires Housing PartnersRead More →
My Social Housing app to combat homelessness
Bridge Housing Solutions has created a new app, My Social Housing, that aims to mitigate homelessness, help people searching for social housing, and reduce the number of homes that are unnecessarily sitting empty. My Social Housing scours over 1,500 websites and provides suitable referrals to families for affordable, safe and well-maintained accommodation. The app can…
My Social Housing app to combat homelessnessRead More →
How chatbots make customer services more human
I’ve worked in many sectors over the years, and none comprises a nicer bunch of people who take customer care as seriously as we do in social housing. Unfortunately, turning the sector’s good intentions into good practice is often constrained by budgets. But it’s not just about the money; technology is also an important element…
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