Housing Plus has been working with Rainmaker Solutions, Littlefish and Incline-IT to transform its delivery of IT services. The delivery of IT change and operational performance to meet business objectives has been a challenge for Housing Plus throughout our post-merger integration and wider business transformation projects. This hasn’t been due to the lack of an…
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Contributed Articles
Why you need a digital system of record
The Hackitt report and recent Grenfell Inquiry report have given some clarity and direction to the housing sector regarding fire and life safety. However, the findings of these reports, while perhaps revelatory to non-housing sector readers, will be a reflection of business-as-usual for most people reading this article. It is my strong belief that technology…
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What can IoT do for me?
The internet of things (IoT) is a term that is recognised widely and understood across a variety of industries and sectors. In simple terms, IoT refers to a network of connected, internet-enabled devices that facilitate the collection of data for subsequent analysis and sharing. Within the social housing market, although mass adoption will continue to…
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Bringing the best tech to the workplace
As in other sectors, public service employees are continually being asked to do more with less each day. A need to manage costs, combined with the rapid advancement of technologies that increase citizens’ service expectations, is pushing workers to put in longer hours to produce better outcomes. Yet this hasn’t led to a magical uptick…
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Delivering on-demand, seamless tenant services
Any housing provider that isn’t focused on delivering a superior digital experience for tenants is going to come unstuck in the near future. But providing that seamless experience is challenging when your business systems don’t support it. Evolution is certainly vital to the longevity of any successful organisation. But the unfortunate by-product can be a…
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Why wi-fi in residential care matters
It’s strange to think that for those born after the turn of the century, a life before the Internet will be completely unknown, and for those of us who weren’t or still remember the screeching sound of dial-up connections, it’s difficult to imagine a time where you couldn’t pay your bills online, shop at home,…
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