Self-service is now an integral part of our daily lives. Self-service check-outs at supermarkets are second nature and in banking, self-service apps are ubiquitous. It’s also commonplace to book medicalGetting tenants to help themselves [Read More]
Big or small – How to do mobile working
What is the future of mobile working? Mobile working can help housing providers deliver a more engaging, customer-centric service based on the principles of convenience and self-service. For example, mobileBig or small – How to do mobile working [Read More]
A day in the life… At Stratis Security
I’ve worked in security for more than 20 years, protecting the homes of celebrities and the rich as well as developing technology to secure homes and housing estates from IpswichA day in the life… At Stratis Security [Read More]
Achieving holistic digital transformation
In both the private and the public sectors there’s a healthy interest in properly and effectively embracing digital transformation in order to reap the very real benefits that this approachAchieving holistic digital transformation [Read More]
Low code – Empowering digital transformation from within
When the government published its ‘Government Transformation Strategy’ in early 2017, its ambition was clear: to transform the relationship between citizens and the state by expanding the public sector’s digitalLow code – Empowering digital transformation from within [Read More]
How to make your housing technology fly
When it comes to technology, should you take a magpie approach, flocking to the latest bit of kit or perhaps an ostrich, head down and making do with inefficient systems?How to make your housing technology fly [Read More]
From concerned to compliant
Is it possible to achieve 100 per cent compliance across all services without your already over-stretched budget taking a massive hit? Yes, says Dave Wilson, operations manager at Propeller. IfFrom concerned to compliant [Read More]
Becoming an insights-driven organisation
Data is the fuel of your business; you’ll have heard plenty of times before how the insights you can glean from it will unlock better products and services, improved customerBecoming an insights-driven organisation [Read More]
Artificial intelligence in housing
Artificial intelligence (AI) powered solutions, in particular smart chat-bots, can help housing providers to transform themselves and meet the demands of the digital future. The digital future of social housingArtificial intelligence in housing [Read More]
Personal data and GDPR
ParaDPO’s co-director Clifford Barton explains how GDPR is now part of our everyday existence (not that the Data Protection Act 2018 is beyond current thought), ranging from the curious tenantPersonal data and GDPR [Read More]