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Home / Contributed Articles

Contributed Articles

Supporting residents with home safety risks

More than seven million households are facing fuel poverty this winter despite the government’s Autumn Statement, according to campaigners. As temperatures fall, residents may increase their gas-appliance use, from boilers and heaters to cookers and fires. However, the very appliances sought for comfort and safety can place lives at risk. It’s essential that gas appliances…
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Less innovation & more service design at RHP

Innovation is a word we hear a lot across our sector. Whether at a conference, in discussions over Twitter or in our own boardrooms, the ‘I’ word still reigns supreme. I believe that if we’re to work together to solve the housing crisis, doing things differently is key. Like most of the housing sector, RHP…
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24/7 care requires 24/7 technology

Welsh charity Llamau uses Housing Insight’s technology to help it reduce homelessness among young people and vulnerable women. A person may come to us during the night in an emergency and say, “I need help.” They may have found the courage to walk away from a situation of domestic abuse and they urgently need to…
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Govtech trends for 2023

2022 brought several new challenges that affected our daily lives. Civica’s Harold de Neef shares seven key trends to help housing providers and public sector organisations prepare and adapt to these challenges. 1. Survival mode switch ‘on’ This year, UK inflation reached levels not seen in 40 years. With significant increases in living costs around…
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Why do IT business improvement projects fail?

Why are so many IT business improvement projects proving difficult to deliver or failing completely? Oliver Lock of consultancy Double Diamond Delivery explores this question and discusses what can be done to build the right foundations. Projects fail when they have shaky foundations, with a lack of an overall vision, unclear outcomes and poorly-defined requirements…
Why do IT business improvement projects fail?Read More →

Setting the standard for carbon-monoxide protection

With UK legislation surrounding carbon-monoxide (CO) alarms for social properties changing rapidly, Ian Ballinger, FireAngel’s director of compliance, explores how housing providers can achieve the maximum level of protection. Following changes to home-safety laws across the UK, housing providers in England and Scotland must now install a CO alarm in every room which has a…
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