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Home / Contributed Articles

Contributed Articles

Beyond the map

Why housing needs to think differently about ‘place’ I arrived at the Ordnance Survey Innovation Festival 2026 235 years to the day after the organisation was founded. Like many people, I had assumed that Ordnance Survey was, quite simply, Britain’s mapmaker but I soon realised that I’d been looking at it completely the wrong way….
Beyond the mapRead More →

Do this but don’t do that…

Why acceptable use policies fail and how to make them work Acceptable Use Policies (AUPs) are a familiar fixture in cyber-security governance. Traditionally, the policies detail ‘do’s and don’ts’ for technology use, often written in formal legal language and tied to regulatory compliance requirements. However, despite being technically thorough, many fail to achieve their ultimate…
Do this but don’t do that…Read More →

So. Many. Spreadsheets.

Home Group’s data-centric shift for SDR reporting It’s 22 May 2015 and I’m in a meeting room with my team mate, on our tenth hour of our working day. The table in the middle of the room is piled high with snacks, junk food and soft drinks. I’m simultaneously trying to organise a lift on…
So. Many. Spreadsheets.Read More →

Resetting our cyber baseline

Building security resilience before we need it Freebridge Community Housing was Highly Commended in the Cyber Security category of the Housing Technology Awards 2026. Cyber-security rarely becomes urgent at a convenient moment. For mid-sized housing providers like us, the real test isn’t just whether we can respond when something goes wrong, but whether we’ve done…
Resetting our cyber baselineRead More →

When ‘good enough’ isn’t good enough

Provable data for audit compliance Driven by new regulations and responsibilities around compliance, the housing sector’s approach to reporting is finally shifting away from reactive maintenance towards the proactive monitoring of properties via smart devices. While there’s been much discussion around reporting and housing providers’ ability to conduct pre-emptive maintenance on their properties, there have…
When ‘good enough’ isn’t good enoughRead More →

Who’s flying the plane?

The unexpected role of data analysts in housing compliance When discussions turn to regulatory compliance in housing, technology is often presented as the solution. Modern case management systems, automated reporting tools and dashboards have undoubtedly reduced the administrative burden of statutory reporting. Yet compliance is about more than submitting data returns on time. Behind every…
Who’s flying the plane?Read More →

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