Taking the “Help me, somebody!” out of migrating your HMS We’ve all sat through the sales pitch. The slide deck is sleek, the interface looks modern and cool and the promise is seductive. This new housing management system (HMS) won’t just store your data, it will revolutionise your business – it is a ‘single source…
Migratory patternsRead More →
Contributed Articles
Digitising lettings
How The Guinness Partnership transformed re-lets with Dynamics 365 & API-led integration The Guinness Partnership was Highly Commended in the Digital Transformation category of the Housing Technology Awards 2026. In 2023, The Guinness Partnership embarked on an ambitious digital transformation programme aimed at modernising one of its most complex and operationally critical areas: the end-to-end…
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The goddess of AI support
How NSDC’s Hestia is transforming training & service delivery Newark and Sherwood District Council was Highly Commended in the Artificial Intelligence category of the Housing Technology Awards 2026, with its use of Microsoft Copilot agents to empower staff and improve tenant outcomes. Launching a new housing management system (HMS) is a formidable prospect for any…
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Transforming how we work, deliver and serve – Gentoo’s IT modernisation
Gentoo Group was Highly Commended in the IT Team of the Year category of the Housing Technology Awards 2026. Gentoo’s mission has always been to provide safe homes, strong communities and exceptional outcomes for our customers. But achieving that vision requires a modern, reliable and responsive technology and project management service, one that allows colleagues…
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Your HMS needs CX…
Housing management systems only tell half the story without integrated CX Housing management systems (HMS) carry the weight of core operational data, such as tenancies, repairs and property records. But without integrated customer experience (CX), housing providers can lose critical data and insights from the people who spend the most time in their properties –…
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Income under pressure
Why financial resilience depends on intelligence, not instinct The social housing sector is under huge financial strain. Across the sector, increased repairs spending, interest-cover ratios and regulatory expectations around safety, quality and responsiveness are all rising. None of that is cheap and none of that is optional, and all of those elements depend on having…
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