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Contributed Articles

Asset management for smaller RSLs

If you’re an asset manager, you’re probably consistently having to do more and with less, just like many of your colleagues in other areas of your operations. The situation is compounded further in smaller housing providers where every member of your team has to ‘wear a different hat’ every day and juggle different responsibilities –…
Asset management for smaller RSLsRead More →

Can you innovate backwards?

When we talk about innovation in social housing, we always assume it means doing or creating something new to address something going forward, such as addressing the status quo to make the future better. What if we could innovate to address legacy issues, removing the need to create a date in the future where everything…
Can you innovate backwards?Read More →

Using technology for a more personal approach

Northgate Public Services’ development director, Ewan MacLarty, says it’s time to focus on creating more face-to-face and personalised contact with tenants. A one-size-fits-all approach to housing is in danger of failing tenants as highlighted in a recent report by Shelter. The report revealed that as many as 48 per cent of families in social housing…
Using technology for a more personal approachRead More →

Edge value – How to achieve BoBSVoT…

The premise of enterprise resource planning (ERP) systems is simple; by integrating all of an organisation’s processes and data into a single platform, efficiency, effectiveness and security can all be increased while lowering the total cost of ownership (TCO). To further ‘acronymise’, in housing providers’ IT departments this is often conflated with achieving a single…
Edge value – How to achieve BoBSVoT…Read More →

Thriving through digital transformation

Midland Heart’s director of IT, Kathryn Downs, ORM’s founder and managing partner, Peter Gough, and Rackspace’s senior business development manager, Leon Blakely, explain how embracing new technologies could be a game changer for housing providers. Midland Heart’s Kathryn Downs said, “The biggest challenges in the social housing sector are an increasing pressure to build affordable…
Thriving through digital transformationRead More →

How humans, Alexa and robots can improve lives

If somebody said to you five years ago, that artificial intelligence (AI) would now be making inroads into the housing sector, would you have believed it or simply dismissed it? Looking at AI from a more general perspective, at the turn of the millennium, I wonder how many people truly conceived it as being possible…
How humans, Alexa and robots can improve livesRead More →

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