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Home / Contributed Articles

Contributed Articles

Embracing the digital switchover

By 2025, analogue telephony services will be switched off completely in the UK. While this may sound alarm bells for housing providers who offer telecare systems (such as pendant alarms and pull cords) to their older residents, we believe it represents an opportunity rather than a threat. While we see this date as a deadline…
Embracing the digital switchoverRead More →

T for technology or team?

Many of you will have seen the headlines on the increasing rise in IT project failures, how project costs overrun by 45 per cent on average and deliver only 56 per cent of the intended benefits*. So, what is IT project success? The fundamentals of project management are time, cost and quality to deliver an…
T for technology or team?Read More →

Keeping housing IT projects on track

I should like to start off by saying that I don’t think there is anything special about housing IT projects. I don’t believe that IT projects in the housing sector fail any more frequently than they do in any other sector. I would also like to state that I don’t think that IT projects fail…
Keeping housing IT projects on trackRead More →

If nothing goes wrong, you’re not innovating

‘Digital transformation’ has existed as a mainstream term in the IT sector for a long time, and before that, the phrase used was ‘channel shift’. Both are terms for a project or strategy taken on by an organisation to change the way either it provides services to customers or how the staff interact into a…
If nothing goes wrong, you’re not innovatingRead More →

Keeping covered – Monitoring tenant activities

Smart home devices are predicted to represent a £347 billion market by 2019. But connected homes aren’t all about smart phone-controlled TVs – they are already providing housing providers with new ways to maintain their properties and avoid tenant disputes. It has never been more important for housing providers to be better aware of their…
Keeping covered – Monitoring tenant activitiesRead More →

How housing providers can save on IT costs

Technology can undoubtedly deliver cost and efficiency benefits, but insufficient management of IT means these savings can quickly be eroded. Software in particular is one area in which spending can easily spiral out of control, both in terms of procurement and managing assets. To deliver the maximum benefits for the minimum cost, IT teams in…
How housing providers can save on IT costsRead More →

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