The managing director of software provider MIS AMS, Chris McLaughlin, talks about entry-level housing management systems and why laying the foundations for growth for smaller housing providers will help in the long term. There are over 1,000 housing providers in England alone that have less than 1,000 properties in their portfolios. These organisations are relatively…
Small but perfectly formed – Entry-level housing managementRead More →
Contributed Articles
My housing career… 20 years of revolutionising repairs
I find talking to housing providers about revolutionising the repairs service with ROCC exciting; I’ve been in the social housing sector for the last 20 years and I still start each day with enthusiasm at the prospect of discussing innovations and new ways of working with clients. I enjoy working in the housing sector; more…
My housing career… 20 years of revolutionising repairsRead More →
Breaking the circle… A personal view
It’s now two years since Steve Lamb and I left the ‘client side’ of the housing sector to work in a technology business which specialises in supplying IT solutions to the housing sector. These two years at Housing Support Pro have flown by, bringing new challenges, opportunities and inspiring new ideas. Our business continues to…
Breaking the circle… A personal viewRead More →
Digital transformation success – Icebergs and hothouses
There’s a humorous little Irish story about a man on a journey in Ireland. As he sets off for his destination, he comes to a T-junction but doesn’t know which way to turn. He stops and asks a local farmer who happens to be standing by the side of the road for directions. But the…
Digital transformation success – Icebergs and hothousesRead More →
A day in the life… at Coastal Housing
If I’m feeling lazy, my day will start around 8am with black coffee and a mailbox of backup and maintenance notifications. If I’m not feeling lazy, I’ll slope in around 9am after being good and going to the gym, by which time the notifications will have been attended to by our lead support analyst, Mat…
A day in the life… at Coastal HousingRead More →
When housing IT projects go wrong
Housing providers’ IT projects now support a rapidly changing, increasingly mobile workforce that provide services to increasingly tech-savvy and demanding tenants. In a world where customers are used to placing orders via smartphone for next-day delivery, the bar is now set high for repairs and maintenance service levels and innovation including IoT; and residents can…
When housing IT projects go wrongRead More →
