January can be difficult. It shouldn’t be a surprise that stories abound about ‘Blue Monday’, the so-called most depressing day of the year. However, the beginning of the year can be a great opportunity to re-evaluate how we approach big issues and challenges. The custom of New Year’s resolutions has been with us for more…
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Contributed Articles
Using technology to combat rent reductions
With housing providers being forced to reduce rents by one per cent per year since 2016, the UK’s Institute for Fiscal Studies has calculated that this will equate to a 12 per cent reduction in real terms by 2019/20. Add the need to comply with this year’s GDPR legislation and housing providers are under ever…
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Using data to push the boundaries
In today’s interconnected digital world, housing providers’ boldest and smartest innovations are in data management, according to Thames Valley Housing and Semarchy. Challenges in housing What are the biggest challenges facing housing providers today? Is it keeping properties safe and residents healthy? Is it complying with government regulations? When and where to build new properties?…
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Omni-channel tenant engagement
Delivering an omni-channel tenant engagement approach results in a better experience for both tenants and the agents serving them. It also results in a better bottom line for the business. Thankfully, advances in customer-centric technology make achieving these goals not only possible, but also easy and cost-effective. Five key omni-channel strategies: Ensure your platform is…
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Dual certification for fire and security
This article explains how Secured by Design, the national police crime prevention initiative, is working with companies to overcome the challenges of achieving dual certification for both fire and security at communal entrances to blocks of flats. Secured by Design (SBD) has announced that doors that are described as fire doors, or where fire performance…
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Social & financial scores for your housing portfolio
We are increasingly asked by housing providers to help them gain a holistic view of their property portfolios. They need social and sustainability metrics alongside the financial NPV scores to achieve the objective of reporting both financial and social returns across their business and as the saying goes, “what gets measured, gets done”. Having a…
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