Cloud technologies and digital transformation are undoubtedly shaping the world around us. In the last few years, we have seen industries radically disrupted by these trends. Social housing is not immune to this, but housing providers can successfully navigate this sea of changes by keeping a few things in mind. Technical debt The social housing…
Five key IT challenges in housingRead More →
Contributed Articles
E-RP 2.0: This is not the MS you’re looking for
Definition of an ERP project manager: someone who thinks nine women can deliver a baby in one month. At Housing Technology’s annual conference back in 2013, I gave a presentation titled “E-RP?” to a packed room in which I restated the case for specialised packaged housing solutions (well, I would, wouldn’t I?). I followed this…
E-RP 2.0: This is not the MS you’re looking forRead More →
Cutting-edge digital at GreenSquare
Earlier this year, GreenSquare held a ‘digital visioning’ day with a large group of staff and colleagues as we get ready for digital transformation. This transformation is due to our need to increase customer satisfaction and find new ways to deliver services on a more flexible and cost-effective basis. We are currently in the middle…
Cutting-edge digital at GreenSquareRead More →
GDPR – What it is and why the housing sector should care
Along with every other organisation holding customer and employee personal data, the housing sector will need to comply with stringent new laws which come into force on the 25th May 2018. The General Data Protection Regulation (GDPR) is EU legislation designed to beef up data protection regulations and replaces the existing Data Protection Act (DPA)….
GDPR – What it is and why the housing sector should careRead More →
Why UX is the new bricks and mortar of housing management
User experience (UX) is fast becoming a unique selling point in the selection of software products. As well as the need to provide tangible benefits and rich functionality, a strong user focus and a fresh look and feel are increasingly recognised as important requirements of IT solutions in determining how effective or well adopted they…
Why UX is the new bricks and mortar of housing managementRead More →
“Alexa, how are our tenants?”
I’ve recently bought a new toy. Amazon’s Echo Dot is a voice interface that enables me to ask my Alexa digital assistant questions about the weather, Wikipedia and the ongoing misfortunes of my football team. You may have seen Alexa at the Housing Technology 2017 conference in March during Capita’s inspiring presentation. Alexa comes with…
“Alexa, how are our tenants?”Read More →
