Housing providers need to adopt a more commercial approach to IT procurement and a proven approach to IT implementation that is commonplace in many other sectors, according to Rob Bryan, operations director and transformation specialist at Vantage Business Solutions. My experience of procurement in other sectors is that an approach of ‘outputs first’ must be…
Looking beyond housing for IT procurementRead More →
Contributed Articles
Housing Technology – A 10-year story
This is a slightly-abridged version of a blog-post written by Tony Smith, an independent housing IT consultant at Acutance Consulting, on his ‘Tony Smith: That Housing IT Guy’ blog (tonysmiththathousingitguy.blogspot.co.uk), following the Housing Technology 2017 conference in March. I remember in my days at MIS-AMS, at an NHF IT Conference at Olympia (remember those?), a…
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The gamification of slips, trips and falls
New Charter Group, the University of Manchester (Manchester Institute of Innovation Research, Alliance Manchester Business School and Division of Nursing, Midwifery and Social Work) and Reason Digital have been collaborating on an innovative approach to the growing problem of slips, trips and falls among older people, and how digital interventions can help. The first digital…
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Transforming local communities through social media
In times of economic uncertainty, overpopulation and Brexit, the housing sector is under increasing pressure to provide high quality and affordable accommodation as quickly as possible. Only last month, the UK government announced its ambitious plans to build the homes that Britain needs. In this current climate, it’s more important than ever for housing associations…
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Pushing the boundaries of customer services
Social housing is in the midst of a customer service revolution. We have seen it in many ways already, with the development of customer service centres, web sites, online payments and social media. As a consequence, over recent years we have seen the loss of rent collectors, repairs inspectors, local offices and resident wardens. More…
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Building information modelling – Rethinking stock condition surveys
For the uninitiated, building information modelling (BIM) is a technology platform predicted to revolutionise how we visualise and use data within the built environment. Consisting of broadly two elements, BIM can be summarised as: 3D representations of buildings or infrastructure; Interoperable data to support digital models and collaborative working practices. In April 2016, housing providers…
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