Research conducted by the National Federation of ALMOS (NFA) and the Association of Retained Council Housing (ARCH) recently found that 86 per cent of universal credit claimants living in social housing are in arrears. For 59 per cent of claimants, this equates to more than one month’s rent, with the problem steadily getting worse since…
Flexible payment options for UC arrearsRead More →
Contributed Articles
Being data driven – Lean manufacturing vs. Systems thinking
Many housing providers’ IT and business teams are now talking about ‘systems thinking’ in terms of their data-driven processes, often as a complement to ‘lean manufacturing’ practices. I have had the privilege of working with both approaches in service and manufacturing environments and the purpose of this article is to detail my findings of these…
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Home or away – On-premise vs. cloud
Following our feature article on cloud computing vs. on-premise IT in the January 2017 issue of Housing Technology, Virso’s enterprise business development manager, David Thomas, has contributed his views on the subject. Move to the cloud vs stay on-premise? You should be asking yourself, “what does our business need to meet its goals?”. The answer…
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Self-service in housing
The UK housing market crisis has left millions of Britons unable to buy a home. The cost of the average house rose by a further 7.2 per cent last year, and while market predictions foresee some stabilisation in the coming years, it will do little to mend a sector which the government calls “broken”. The…
Self-service in housingRead More →
Peaks and Plains’s projects with Tunstall Healthcare
Peaks and Plains Housing Trust’s TrustLink service has carried out a series of projects with Tunstall Healthcare to address health inequalities, by providing a range of services to meet individual needs. The Falls Project Launched to combat winter pressures and partly funded by the NHS Eastern Cheshire Clinical Commissioning Group Systems Resilience Fund, the falls…
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Relationships really matter
The world around us is changing and you can’t turn anywhere these days without hearing the phrase ‘digital transformation’. Everyone seems to be writing about technology and the race to automate and use augmented intelligence in business. While IBM’s ‘Watson’ is now in daily use by IBM’s procurement teams around the world and some early…
Relationships really matterRead More →
