Welcome to #HTtop5. A quick yet strangely satisfying portion of technology news, served hot with a sweet creativity dip and a side order of housing sector potential. A bit like the chicken strips in McDonald’s… but with more housing. Kwikset’s smartlock You may have heard of smartlocks already. They don’t use regular physical keys but…
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Contributed Articles
Going live – Unified communications at Futures Housing
Having taken the project from conception to implementation, the unified communications and multi-channel contact centre solution is now up and running at Futures Housing Group and the organisation is already seeing results. In the final piece of his four article mini-series (see Housing Technology, July, September & November 2016 issues, for the previous articles), Gavin…
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Asra Housing’s digital transformation
In February 2016, Asra Housing Group started a three-year, £1.3 million revolution of the way it does business. The challenge? To get the majority of our services online by March 2017 and an ambitious target of 65 per cent online-only customer contact by 2019. The opportunity? Improved customer satisfaction and annual savings of close to…
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Psychology and IoT security
An Englishman’s home is his castle. To what extent an Englishman’s smart home is his smart castle, we don’t yet know. Where tentative IoT devices are already available, promises and expectations paint a future where technology “merges physical and virtual worlds, creating smart environments to improve lives and enhance wellbeing” (European Commission H2020 Digital Agenda)….
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Housing heads for the cloud
One of the things I think our sector suffers from is the belief that it is inherently different from all other sectors. But from my point of view, all sectors need to adopt technologies that allow and facilitate growth. In a commercial world, businesses are driven by profit and the need to deliver returns for…
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2017’s top IT security considerations
IT security isn’t news, it’s business critical. Protecting your IT system and the data within it is essential. For any organisation operating in today’s digital landscape, IT security is a very real concern. With stories of high-profile hacks, breaches and data leaks continually making headlines, it’s tempting to think that it’s just the major players…
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