With Apple Pay now established in the UK, customers have a new method at their disposal for making quick, easy payments using their iPhone or Apple Watch devices. Beyond everyday consumer transactions such as paying for a coffee or using public transport, Apple Pay also has considerable potential within social housing. With contactless payment technology…
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Contributed Articles
Adullam Homes tracks mobile usage of Omniledger’s Pyramid
Adullam Homes has begun to deploy the mobile version of OmniLedger’s Pyramid solution to housing, maintenance and support staff. As part of the implementation programme, one of Adullam’s support workers logged her working day to get an idea of the possible savings; this is what she found: At home: check that my device is charged…
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Building information modelling – the next big thing for housing providers?
Twenty years ago, in my days in managing a ‘patch’ of social housing in West Yorkshire, there was no real culture of using IT to help you do your job. Arrears were managed with a pencil, a ruler and a pile of computer-generated reports that grew week by week on my desk until I struggled…
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Using IT automation to personalise customer calls
Relationships matter to us. How we interact with others and with the world around us is important. Where we have a relationship, it is important that we feel valued and the same applies when we talk to organisations about personal matters. Aside from health, our homes are the most personal things to us. So when…
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IT innovation at Southern Housing
Working in IT can offer exciting and dynamic opportunities for any business leader; however, the housing sector is perhaps one of the lesser known sectors in which to build a career. Yet at Southern Housing Group, we’re aiming to change that through a clear and focused IT strategy that links directly to our corporate strategy’s…
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Applications integration through the looking glass
At a time when the anticipated repercussions of welfare reform on previously near-certain revenues are shaking up housing providers, it is all the more important to understand the role technology can play in reducing operating costs. After all, changes to the way in which housing providers achieve better operating efficiencies could help to realise their…
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