There’s no doubt that self-service portals have become an important tool for social housing providers by helping to manage and respond to tenants’ requirements. Whereas before, tenants would have had to face long call-times and queues to speak to their provider, they can now easily report any issues, update information or pay rent using a…
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Contributed Articles
Power up with SharePoint
SharePoint is all about communication and collaboration and is an ideal out-of-the-box tool for those who need a modern intranet platform. Being part of the Microsoft suite also means integration with other applications is seamless, creating a more streamlined and efficient experience for everyday use. To demonstrate how SharePoint and Microsoft applications could have a…
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Managing demand during the housing crisis
Increase sales productivity with Dynamics 365 and ClickDimensions. Last December, Homes England reported that during April-September 2020, the number of housing starts was the lowest since 2012/13, at 11,313 homes. Housing completions had also decreased to 11,358 houses, the lowest since 2015/16. However, the reduction of both housing starts and completions is in part due…
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Connecting hi-tech health and housing
Digital health has the potential to transform the lives of millions of people and make a significant contribution towards the ultimate goal of preventative healthcare. With that in mind, housing providers and local authorities, as well as the NHS and social care providers, should consider how to meet the needs of an ageing population, and…
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Ready for STP?
In a recent survey, we asked, “Has coronavirus and the consequent lockdowns accelerated your digital plans?”, and over two-thirds of respondents said yes. This acceleration in digital is being driven by being able to offer more services online and in better-defined ways. The rise of the ‘digital tenancy’ is huge for the housing sector and…
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More than just a landlord…
It may come as a surprise to those who aren’t familiar with the social housing sector, but these organisations throughout the UK have worked around the clock to support their tenants during the pandemic. Many of these are in the front-line services, while a lot have lost jobs and are struggling because of the pandemic….
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