I’ve worked at Coastal Housing for over seven years and over six of them I’ve spent in the IT department. Back in July this year, I was promoted to be team leader of our business partner team which had just been expanded to include two others – the ‘team’ had been just me for a…
A day in the life at Coastal HousingRead More →
Contributed Articles
Uncertainty and opportunity
I’m sure I don’t need to set out the political and economic issues we currently operate within. I certainly have no intention of commenting on them, except to highlight that uncertainty seems to be everywhere. In an uncertain world, certainty is exceptionally valuable and there are opportunities here. One of those opportunities is to review…
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A bird’s eye view of the future
Drone surveying is the latest technology to empower stock condition assessments and support both surveyors and asset managers in their day-to-day work. Scaffolding, ladders, cherry pickers – these are all bits of kit which instil fear into the minds of health and safety managers. But they’re necessary pieces of equipment for completing full maintenance and…
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Business intelligence is not predictive analytics…
Business intelligence (BI) and predictive analytics are common phrases you hear thrown around the office. People often think that predictive analytics are part of BI, but this isn’t the case. Sometimes you might hear BI and predictive analytics used interchangeably when in reality they are very different tools. Most organisations are very data-driven these days,…
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Chatbots – AI hype vs. reality
We’ve all seen the alarmist robot headlines and hyped supplier claims about how the fourth industrial revolution will change the nature of employment for humans and the way our communities are organised. But most of the AI that we currently see has been in passive technology in retail-driven areas where there is a wealth of…
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Dynamics and third-party integration
Omfax Systems and Touch-Base have been working together to provide housing customers with repairs and enquiries diagnostics software for over 20 years. The two companies became one this summer, and the first thing we did was to address a slight change in the market that we’ve been noticing over the past two years. Keyfax as…
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