New research from Cloudview has found that a third of housing providers are worried that their CCTV images are too low quality to identify criminals or intruders, even though this is why most of them installed CCTV in the first place. These organisations could also find themselves in breach of the Data Protection Act (DPA),…
Housing CCTV images too poor – Cloudview reportRead More →
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Mears’ online procurement with Mercato KnowledgeBus
Mears Group is using an online procurement tool from Mercato to make it easier and faster to buy new technologies with greater cost transparency and better certainty of the final prices. Mears Group has grown rapidly through acquisitions, and every time a new company is brought into the group, the IT team needs to react…
Mears’ online procurement with Mercato KnowledgeBusRead More →
Muir goes live with Civica Housing Cx
Muir Group Housing Association has implemented Civica’s web-based Housing Cx software to digitise its services and improve communications with tenants. Ian Whitwell, assistant director of ICT, Muir Group Housing Association, said, “With more than 72,000 calls to our customer service team every year, we need to ensure a fast and efficient response and also to…
Muir goes live with Civica Housing CxRead More →
Southern IT Forum meetings
The Southern IT Forum met in November 2016 at GreenSquare Group’s offices in Swindon. The meeting covered Microsoft’s enterprise licensing, IT budgets, mobile phone contracts and cloud-based monitoring, alongside a presentation from GreenSquare’s IT infrastructure team on their implementation of Microsoft’s StorSimple. The next meeting will be on 8th February at Paragon Community Housing’s offices…
Southern IT Forum meetingsRead More →
Mobysoft appoints Glen Lewis
Mobysoft has appointed Glen Lewis as an account director to work with the company’s housing customers. Lewis, who is a member of the Institute of Housing, has spent over 25 years in the housing sector working both for landlords and technology providers. Most recently, he has held senior positions at Civica and Northgate Information Systems….
Mobysoft appoints Glen LewisRead More →
Flagship pioneers drones for inspections
From April 2017, Flagship Group’s RFT Services will use drones to survey specialist roofs as part of their property maintenance and repairs programme, instead of using scaffolding on non-standard, taller properties. Data from the drones is then linked to Flagship’s Orbis mapping system. As an alternative to expensive equipment such as static scaffolds or mobile…
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