TotalMobile, the Belfast-based mobile software provider, has appointed Jim Darragh as its new CEO. He joins the company from CMO Compliance, a global provider of enterprise health, safety, environmental and quality software. The company’s previous CEO, Colin Reid, will remain involved as a non-executive director. David Carman, chairman, TotalMobile, said, “Jim Darragh has over 20…
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Arun migrates to Cadcorp GIS
Arun District Council has migrated to GIS and web mapping technology from Cadcorp for a range of geospatial applications for its staff and residents. Peter Marsh, systems development manager, Arun District Council, said, “The procurement exercise was initiated by the pressing need to replace our internal and external web-based GIS software. However, we weren’t simply…
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Housing Technology & Microsoft partner events
Housing Technology and Microsoft hosted two very well-attended ‘In-Depth 2016’ events in July at the Emirates Stadium in London and Old Trafford in Manchester. Each event began with presentations from Moat Housing and Town and Country Housing, followed by a showcase of Microsoft’s solutions for the housing sector, including a very impressive demo created by…
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New housing customers for Capita Software Services
Derby Homes, Melin Homes, Newark and Sherwood District Council, Southway Housing Trust, Community Housing Group, and Yarlington Housing Group have all recently implemented new software from Capita Software Services to extend their mobile working capabilities. Roger Birkinshaw, housing director, Capita Software Services, said, “We’re pleased to see the impact and benefits mobile working continues to…
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Two Castles Housing self-serves with Capita
As part of its channel-shift strategy, Two Castles Housing Association has implemented Capita’s OpenAccess self-service portal to offer tenants online and anytime access to frequently-used services such as making payments, reporting repairs and updating contact details and preferences. Chris Sowiak, assistant IT manager, Two Castles Housing Association, said, “We are very impressed with the success…
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Ranting and raving at Affinity Sutton
Affinity Sutton is using software from customer engagement specialists Rant & Rave to capture real-time feedback from its tenants. Anyone who calls Affinity Sutton’s contact centre is now invited via text message to share their thoughts on the service they received, and anyone visiting the housing provider’s website is also invited via a web widget…
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