Oxford City Council has deployed Mobysoft’s RentSense software in advance of the introduction of universal credit. The council was one of the government’s universal credit pilot projects to test the impact of direct housing payments to tenants. Having seen an initial increase in arrears during the pilot project, the council realised that it needed to…
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Invu launches new BPA functionality
The electronic document management, accounts payable and purchasing solutions provider Invu has launched new functionality in its products with its latest software update. The new version includes collaborative chat-style notes for document-level support, improved web performance, web and invoice coding for better process efficiencies, custom workflows to increase automation, and improvements in its email manager…
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Capita launches Cisco UC service
A new cloud-based unified communications service aimed at helping housing providers streamline collaboration has been launched by Capita. The Cisco-based Capita Unified Communications in the Cloud service combines the Cisco Hosted Collaboration Solution (HCS) with Capita’s secure cloud and service management expertise to deliver collaborative technologies including instant messaging, voice, video, conferencing and presence from…
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Ancoris launches housing data visualisation and mapping service
Ancoris has launched Maps for Housing, an online mapping and visualisation package for housing providers, available on an annual cloud-based subscription basis. Maps for Housing gives housing providers’ workers access to live data from their existing systems such as property types, voids, rent arrears, housing officer patches, administration boundaries and maintenance status, which are then…
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Castle’s new infrastructure for Argyll Community Housing
Castle Computer Services has successfully completed the implementation of a new IT infrastructure for Argyll Community Housing Association. Castle supported the implementation of new servers as well as WAN and LAN in a virtualised environment, with enhanced business continuity arrangements. Vivienne Kerr, IT manager, Argyll Community Housing Association, said, “Castle worked closely with us to…
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Broadacres uses Unify & Enghouse to transform tenant communications
Broadacres Housing has implemented a multi-channel solution from IT integrator Unify Communications based on Enghouse Interactive’s contact centre software alongside its existing Microsoft Lync unified communications platform. Rebecca Welburn, communications manager, Broadacres Housing Association, said, “For our tenants, email and social media are becoming more popular and increasingly rivalling the more traditional use of fixed-line…
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