First Wessex is now using Orchard’s business process management (BPM) solution to automate its rent refund process. Users can now request a refund that can be authorised by appropriate members of staff before reaching the finance department for processing. Although First Wessex had already developed a rent refund workflow which took care of the authorisation…
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News
Centralised financials at AmicusHorizon with Sapphire & SunSystems
After a series of mergers, acquisitions and business expansion, AmicusHorizon has consolidated all of its financial processes into a single Infor Sunsystems application from Sapphire Systems. Robert Stewart, business systems manager, AmicusHorizon, said, “There have been a lot of changes within the company, from our original merger of two companies, to smaller amalgamations, restructures and…
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One Housing chooses Oneserve for in-house maintenance
One Housing has chosen Oneserve to support the creation of One Direct, its in-house maintenance service. Ceri Theobald, operations director, One Housing, said, “The partnership with Oneserve is an extremely important part of our creation of One Direct. We are already scoping out how the Oneserve system can be implemented to help improve efficiency on…
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North West Leicestershire goes mobile
Oneserve has helped North West Leicestershire District Council to modernise its DLO and move to mobile working. Since its introduction, the council mobile workers have completed 15 per cent more jobs per week and reduced its reliance on external contractors. The Oneserve scheduling solution enables NWLDC to let its operatives make more on-site decisions, showing…
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Cardiff Community Housing uses RAM for SORP compliance
Real Asset Management has been helping Cardiff Community Housing Association with its compliance with continually-evolving SORP regulations and component accounting. When the SORP regulations initially changed in 2010, CCHA was using Open Accounts combined with Excel spreadsheets to keep track of its assets. Not only was this time-consuming, it was susceptible to human error as…
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Mobile asset management from In4systems
In4systems is launching a new mobile version of its Promaster asset management solution, developed in consultation with Longhurst Group, Magenta Living and other In4systems housing customers. The company reported that it had adopted a new approach to the design of the new mobile product, based on user-centred design (UCD) processes to gain a comprehensive view…
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