According to consultants Baker Tilly, while the impact of welfare reform on the social housing sector has so far been less significant than expected, housing providers should still be wary of downgrading the risks. The company’s benchmarking survey of 70 housing providers to assess the impact of welfare reforms found that the average rent arrears…
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Trent & Dove’s virtual infrastructure with Synapse360
Synapse360 has built a new virtual IT infrastructure for Trent & Dove Housing that provides both office-based and remote workers with fast and secure access to corporate systems. The new EMC-based infrastructure replaces the housing provider’s legacy hardware and the project is largely in response to the growing demand for ‘always on’ access to corporate…
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Exponential IT changes at Gloucester City Homes
Gloucester City Homes is planning to upgrade its IT infrastructure, desktop and mobile working solutions to improve service access to tenants, enabling channel shifting and increased digital inclusion. The upgrade will be carried out by Exponential-e as part of a five-year contract to provision, manage and support GCH’s entire IT infrastructure. Underpinned by Exponential-e’s managed…
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Housing providers and the Internet of Things
A new report from Capita has suggested that housing providers should be looking at ways of harnessing the Internet of Things (IoT) to help increase efficiencies and improve their services to tenants. The paper, titled ‘Smarter property management: when the Internet of Things meets smart asset management’, explores how housing providers could use the IoT…
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Phoenix backs up Castle Vale
Castle Vale Community Housing Association has replaced its tape-based backup and recovery infrastructure with a cloud-based, managed service from Phoenix. The new service is faster and more reliable than its previous infrastructure and offers ‘pay as you grow’ scalability. Mohammed Sarfraz, IT & network administrator, Castle Vale Community Housing Association, said, “We need to ensure…
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IT suppliers support Cottsway Housing to help save local food bank
Cottsway Housing Association in Oxfordshire has been overwhelmed by the support from some of its IT contractors and suppliers after the volunteers running the Oxfordshire West Food Bank asked the housing provider for help. Due to limited space and access, as well as a lack of heating and facilities for the volunteers, the food bank…
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