Parabola Software has completed a research project covering how housing providers are using Microsoft SharePoint. The research found that 60 per cent of the housing providers surveyed were already using SharePoint, with it being most commonly used as an intranet and for supporting knowledge bases, staff directories, internal collaboration and automated forms and workflows. The…
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Free online access at Golden Gates with Social Telecoms
Social Telecoms CIC has announced that it is working with Golden Gates Housing Trust to give tenants on one of its estates in Warrington free internet access and computers in their homes via a tiny device that effectively turns tenants’ televisions into large tablet computers. The project is being part funded through the government’s Digital…
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Wolverhampton Homes bags top award for its apprenticeships
Wolverhampton Homes has won a national award for its apprenticeship programme, beating off competition from nationally and internationally acclaimed companies such as Nokia, Vodafone and Asda. The housing provider’s Learning, Employment and Achievement Programme, dubbed ‘LEAP’, was named overall winner of the national Peer Awards for Excellence at a ceremony in London at the end…
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Serif Launches WebPlus X7
For smaller housing providers who either don’t have staff with the necessary specialist IT skills to take care of their online services or don’t have the budget to pay a specialist external agency, WebPlus X7 from Serif might be of interest. Serif said that, “WebPlus X7 is the complete website designer, providing users with everything…
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Experian partners with Circle Housing Circle 33 to tackle fraud
Circle Housing Circle 33, part of the Circle Housing Group, is working with Experian to filter and screen tenancy records of its 8,400 properties using a data-matching technique to flag tenant records or properties which might present a high risk of fraud. Although the project was reported as costing less than £5,000, six months after…
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Cheshire Council opt for CTI with Liquid Voice
Liquid Voice has helped Cheshire West & Cheshire Council to streamline its call-handling procedures and improve accessibility to council services. The £45,000 CTI project is linking the council’s existing CRM and PABX systems. The council receives more than 500,000 calls each year, with a target of answering each call within 20 seconds by one of…
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