Having used Xmbrace DRS dynamic scheduling software since 2009, Wigan and Leigh Housing extended its use earlier this year to its wider estate management services. Before the widespread introduction of mobile working and dynamic scheduling, WLH’s 80 customer-facing staff had two main problems. First, appointments were made in isolation with no way for the officers…
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News
New housing data service from Zoopla
Property website Zoopla has launched a service to offer housing providers annual valuations of all their stock (in terms of open market value and market rent rate at low, mid and high points) and batch valuations throughout the year. This transparency in service delivery and free access to Zoopla Pro, an online tool for running…
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Circle & Hereford Housing first to adopt new Valueworks software
Valueworks has just launched its Gateway Mapping Tool to provide a link between housing providers’ supply chains and their finance and housing management systems to drive further efficiency improvements in their procurement processes. Its first customers include Circle Housing and Hereford Housing. At Circle Housing, Valueworks is implementing the Gateway Mapping Tool as part of…
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Welfare reform – more evidence of arrears
New research by three housing bodies representing over 1.3m council households shows rising numbers of tenants in arrears and a significant rise in the level of rent owed since the introduction of the bedroom tax. The findings are the result of a joint project from the National Federation of ALMOs, the Association of Retained Council…
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Curo Housing SORP compliant with Real Asset Management
Curo Housing is using Series4000 from Real Asset Management to manage its component accounting as well as its non-housing assets throughout the business, comprising 11,000 properties in Bath and 90,000 assets. The housing provider has been using Series4000 for the last five years to track its non-housing assets, replacing time-consuming and inefficient Excel spreadsheets. It…
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Severn Vale Housing saves £400k with ‘value for money’ culture
Following a critical Short Notice Inspection report by the Audit Commission, Severn Vale Housing Society has transformed its procurement processes with the help of the Buying Support Agency and has already made savings of over £400,000 in the first year. Tim Knight, Finance Director at Severn Vale Housing Society, said, “Nobody likes negative feedback, but…
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