Brent Housing Partnership has implemented an asset management system to replace its spreadsheets, enabling easier and more accurate tracking of its assets. BHP, a three-star arm’s length management organisation created in 2002, looks after 13,000 properties on behalf of Brent Council. After recently relocating from the council’s buildings into separate offices, BHP assumed responsibility for…
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News
Infinite mailbox ends storage problems at Wirral Partner Homes
After Wirral Partner Homes took over the ownership and management of Wirral Metropolitan Borough Council’s 13,000 homes, the £150 million transfer programme has included a strategic review of its IT systems, with emphasis on its email capabilities. As email has become the key method for internal communication and external communication with contractors and tenants, WPH…
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Roaming access for MHS Homes
MHS Homes’ decision to move its entire operations, from multiple locations across Kent into a single, purpose-built head office in Chatham, was an ideal opportunity to review and restructure its operations, in particular the ICT infrastructure. MHS Homes was formed in 1990 and is now Kent’s largest independent landlord with 7500 homes in the Medway…
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No more paperwork at Erimus Housing
Erimus Housing has extended its automated work scheduling system to its gas servicing team. The Middlesborough-based RSL, which manages 13,200 properties, reviewed its system for gas servicing schedules. Each appointment needed considerable paperwork, resulting in an error-prone and time-consuming process for even straightforward jobs. The process became more complex when handling lack of access to…
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Banging the drum for geographic information systems
Drum Housing Association has integrated geographic information with its housing management system, resulting in organisation-wide improvements in information access and productivity. Drum Housing Group was formed in 1997 from East Hampshire Housing Association and Hangras Housing Association. Drum Housing Association was formed in 2002 after consolidation into a single RSL and now owns or manages…
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Intranet means extra star for South Liverpool Housing
South Liverpool Housing Group has jumped from a zero-star rating with ‘uncertain prospects for improvement’ to two stars and a promising future, with the organisation’s new intranet playing a pivotal role in the transformation. SLH received a zero-star rating from the Audit Commission against a background of merger rumours which led to a lack of…
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