I have been thinking about the issue of IT systems and consolidation. This seems like an extremely relevant issue here in Solihull at the moment. In the past, our users have generally favoured the idea of using best-of-breed business applications. They argued that if they could get a smaller system that is specifically built for…
Why Solihull Community Housing moved to Open HousingRead More →
Capita
Capita helps combat homelessness in Liverpool
Capita’s software services division is helping the City of Liverpool to streamline how it deals with homelessness and demands for short-term accommodation. The City of Liverpool developed its MainStay project in order to join up services and provide improved access to short-term housing. Central to the project’s success was the need for all housing support…
Capita helps combat homelessness in LiverpoolRead More →
Capita’s Engage app to support Fortunatus’ vulnerable adults
Fortunatus Housing has launched a new app to help support tenants, offer advice and promote fundraising events. The Engage platform, developed by Capita’s software services business, gives Fortunatus a complete browser-based management console, allowing them to develop, populate and deploy their own mobile app. The app will provide a wealth of information to residents and…
Capita’s Engage app to support Fortunatus’ vulnerable adultsRead More →
Capita researches behaviour change to tackle rent arrears
Housing providers and local authorities have been invited by the housing team in Capita’s property business to participate in a six-month research programme to test how behavioural science can improve rent collection and reduce rent arrears. The research will investigate how intervention techniques affect the decisions tenants make. Several organisations will each try a different…
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Capita leads UK’s first integration of VeriFone UX payments with Secure Retail
Capita’s software services business has reported that it is the first company in the UK to receive accreditation to use the latest generation of unattended payment terminals from VeriFone and Secure Retail within its customers’ self-service kiosks. Housing providers and local authorities can now access the most up-to-date system to take kiosk payments across their…
Capita leads UK’s first integration of VeriFone UX payments with Secure RetailRead More →
Housing providers and the Internet of Things
A new report from Capita has suggested that housing providers should be looking at ways of harnessing the Internet of Things (IoT) to help increase efficiencies and improve their services to tenants. The paper, titled ‘Smarter property management: when the Internet of Things meets smart asset management’, explores how housing providers could use the IoT…
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