During 2025, Civica worked on a bunch of transformation projects with housing providers across the UK. We faced some common challenges across those projects, such as how can we integrate crossover services, how can we get the best from the data we have available or how can we reduce our compliance burden? This usually involved…
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Civica
Five easy pieces…
Simple and achievable ways to strengthen your cyber resilience Tenants may begin to notice that something is up when they try to access their housing provider’s website to check on their housing application, look for a new property, contact their landlord or access any of the other social housing services, only to discover the message,…
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Five steps to AI enablement
We’re never far from a doom-laden headline about the threat of AI to our jobs or a silver bullet-type promise that AI will transform public services, save money, grow the economy and enhance citizen wellbeing. While there are some possible truths in both, you can also quell each side by looking at the steps that…
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The ‘triple power’ of funding, authority and technology
It feels like a time of new opportunities in social housing. The calls for more sustainable funding that housing providers have long been lobbying for have finally received an answer with £39bn allocated for the next decade in the government’s June spending review. This brings the possibility of larger, longer-term projects that can bring real…
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Data, AI and private-sector strategies
In 2024, social housing providers in the UK spent more on repairs and maintenance than ever before – almost £9bn, which was 13 per cent more than the previous year and 55 per cent more than five years ago. Of course, a significant amount of this has been spent on upgrades around fire remediation, building…
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Rebuilding social housing
Meeting modern challenges with smart solutions As the government commits to the most extensive council-house building programme in a generation, Mark Holdsworth, Civica’s sales director, examines the challenges in delivering this ambitious vision. With £500 million committed to the Affordable Homes Programme in Rachel Reeves’ first budget and then an additional £350 million announced this…
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