Simple and achievable ways to strengthen your cyber resilience Tenants may begin to notice that something is up when they try to access their housing provider’s website to check on their housing application, look for a new property, contact their landlord or access any of the other social housing services, only to discover the message,…
Five easy pieces…Read More →
Civica
Five steps to AI enablement
We’re never far from a doom-laden headline about the threat of AI to our jobs or a silver bullet-type promise that AI will transform public services, save money, grow the economy and enhance citizen wellbeing. While there are some possible truths in both, you can also quell each side by looking at the steps that…
Five steps to AI enablementRead More →
The ‘triple power’ of funding, authority and technology
It feels like a time of new opportunities in social housing. The calls for more sustainable funding that housing providers have long been lobbying for have finally received an answer with £39bn allocated for the next decade in the government’s June spending review. This brings the possibility of larger, longer-term projects that can bring real…
The ‘triple power’ of funding, authority and technologyRead More →
Data, AI and private-sector strategies
In 2024, social housing providers in the UK spent more on repairs and maintenance than ever before – almost £9bn, which was 13 per cent more than the previous year and 55 per cent more than five years ago. Of course, a significant amount of this has been spent on upgrades around fire remediation, building…
Data, AI and private-sector strategiesRead More →
Rebuilding social housing
Meeting modern challenges with smart solutions As the government commits to the most extensive council-house building programme in a generation, Mark Holdsworth, Civica’s sales director, examines the challenges in delivering this ambitious vision. With £500 million committed to the Affordable Homes Programme in Rachel Reeves’ first budget and then an additional £350 million announced this…
Rebuilding social housingRead More →
From gatekeepers to service leaders
Reshaping social housing for the consumer standard As social housing grapples with new consumer standards, Mark Holdsworth, Civica’s sales director, explores how housing providers must transform their culture and technology to deliver outstanding tenant services. The most significant cultural transformation in social housing in decades is underway. The introduction of consumer standards by the Regulator…
From gatekeepers to service leadersRead More →
