Housing Technology interviewed AI specialists from Civica, Converse360, Made Tech, Mobysoft, NEC Software Solutions, Orlo and Riverside Group on the business imperatives, internal and external operations, pitfalls and advice, ethical questions and staff concerns associated with the adoption of AI by housing providers. The business case for AI in housing Glen Ocskó, head of local…
Artificial intelligence in housingRead More →
Civica
North Wales Housing picks Civica Cx
North Wales Housing is moving all of its housing services to the cloud as part of a new partnership with Civica. In a new 10-year partnership valued at £800,000, the housing provider will implement Civica’s Cx Housing, Asset Management and Contractor Workforce software. With the final choice of software partly influenced by the views of…
North Wales Housing picks Civica CxRead More →
Housing 21 moves to Civica HMS
Housing 21 is set to implement Civica’s Cx Housing Management platform as part of the housing provider’s wider digital transformation programme. Housing 21 runs a devolved operational model, with local managers running their own housing schemes and managing individual apartments and communal areas. It therefore wanted a single platform which was simple and quick to…
Housing 21 moves to Civica HMSRead More →
Luton Borough Council moves to Civica
Luton Borough Council is implementing Civica’s Cx Housing Management, Cx Asset Management, Cx Contractor Workforce and Abritas Choice Based-Lettings in a new £1.1 million, seven-year contract. The Civica Cx software will give the council a single view of its resident, property and asset data, alongside a self-service portal for its residents. Council staff will benefit…
Luton Borough Council moves to CivicaRead More →
Welcoming AI into our homes
Civica’s Alex Oldman explores how the internet of things is already making a big difference in social housing, but there’s still some way to go. Artificial intelligence (AI) is proven to deliver real benefits and protect residents from harm using pattern cognition and augmented reality. While the UK government announces plans to introduce ‘Awaab’s law’…
Welcoming AI into our homesRead More →
Getting clever – Business intelligence and analytics
Housing Technology interviewed business intelligence, data science and analytics experts from Civica, FLS – Fast Lean Smart, Housemark, Itica and NEC Software Solutions about how housing providers could take advantage of the latest BI and analytics packages and services, what to look out for, what to avoid and how to embed BI into housing providers’ everyday…
Getting clever – Business intelligence and analyticsRead More →