Cyngor Gwynedd is implementing Civica’s Abritas Housing Needs software in a new three-year contract.
The council manages the housing register and works with several social housing providers to ensure tenants are housed in the most suitable properties for their needs. One key partner is North Wales Housing which is currently implementing Civica’s Cx Housing platform. This will provide improved integration for the two organisations to match void properties with housing needs.
With a growing problem of homelessness and residents in temporary accommodation, the software will help the council and its partners ensure that the people of Gwynedd are allocated the appropriate home in a timely manner. With the council currently operating two separate systems for housing and homelessness, the new Civica platform will unify the data across both, allowing a single view of people and available properties.
Carys Fon Williams, head of housing & property, Cyngor Gwynedd, said, “We chose this new Civica solution because it’s easy to use and will unify all our data on one simple platform. Having a more robust and automated system will provide a better service for the residents of Gwynedd because it will cut the time we need to spend on back-end administration.”