The term ‘AI’ is, of course, short for artificial intelligence and refers to machines with the ability to perform tasks that have historically required human intelligence, such as understanding natural language, problem-solving and learning. And while AI has the potential to revolutionise many areas of social housing, there are also risks that need to be…
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Esuasive
AI – Overhyped, unstoppable & transformational
The most over-used term in 2023 must have been ‘AI’. It’s magic dust sprinkled over mundane software, imbuing it with superpowers. Closest to topping out the ‘peak of inflated expectations’ in Gartner’s 2023 ‘hype cycle for emerging technologies’ are generative AI and AI-augmented software engineering. As Microsoft tech expert Mat Velloso said in 2018, “If…
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Is digital transformation a misnomer?
Fact: 99.5 per cent of instances of the term ‘digital transformation’ are misnomers (source: me). Don’t get me wrong; digital transformation is a very good thing, it’s just very hard to do. It requires people to change and the more senior they are, the harder it is. Joke: the first thing to do in any…
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Embracing agility for business change
Most of us will be familiar with the situation where, in any business change project, the focus shifts from delivering the benefits on which the business case was built to figuring out how to implement the selected software. This is a perilous moment. When emphasis switches from thinking about desired outcomes to the nuts and…
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Agile vs. waterfall – A choice between flexibility and control?
Traditional waterfall-based projects promise successful outcomes through meticulous planning and tight control of the scope and risks, but it’s a promise that isn’t always fulfilled. The famous quote that, “No battle plan survives first contact with the enemy” neatly sums up the problem with waterfall in situations where the detail of requirements isn’t entirely clear…
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Extending the golden thread: Maintaining the financial profile of your assets in real time
While the golden thread is at the forefront of most housing compliance managers’ minds, housing providers’ strategic plans often underestimate the effort required to maintain an accurate financial profile of assets. Perhaps this is inevitable in most organisations, where asset, housing and finance teams chug along in parallel, relying on poorly-connected systems and custom-built interfaces,…
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