Cynon Taf Community Housing is taking on Housing Insight’s PanConnect Arrears Manager system to provide detailed insights into its arrears, facilitate better tenant communications and support its staff, in particular through its two-way integration with the housing provider’s Aareon QL housing management system. Angharad Rogers, director of housing and communities, Cynon Taf Community Housing, said,…
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Housing Insight
BDHT signs with Housing Insight for customer engagement & repairs
Bromsgrove-based BDHT has partnered with Housing Insight to offer its customers a cutting-edge self-service app and portal. Housing Insight is a UK-based software and technology company specialising in solutions for the social housing and local government sectors. Established in 2011, the company provides digital tools designed to enhance operational efficiency and tenant engagement for housing…
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Housing Insight’s PanConnect Staff App at North Devon Homes
North Devon Homes has recently partnered with Housing Insight and its PanConnect Staff App, a cutting-edge mobile working system which simplifies many day-to-day services for housing teams such as case management and operational efficiency. The integration of the PanConnect Staff App with North Devon Homes’ Civica CX system is a critical component of this initiative,…
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Monmouthshire Housing launches self-service app with Housing Insight
Monmouthshire Housing has launched a new resident self-service app powered by Housing Insight’s PanConnect software. The app gives residents easy access to essential services such as managing their rent payments and scheduling repairs. Emma Gallo, business improvement project manager, Monmouthshire Housing, said, “We’re delighted to be launching our new app and we would like to…
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Then & now – 100 editions of Housing Technology
To celebrate our 100th edition, Housing Technology invited a few of our longest-standing contributors to share their views on how the technology and business landscape has changed over the past 15-20 years, the milestones along the way, and what they think the future holds. Our sincere thanks to Aidan Dunphy (Esuasive), Steve Dungworth (Golden Marzipan…
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Using AI to connect past and future
In 2024, Teign Housing needs to be working predictively by using AI, rather than focusing solely on what has already happened. That’s exactly what Housing Insight is doing, which is one of the reasons we chose to work with the software provider. Teign Housing brought in Housing Insight because we needed better engagement with our…
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