Cardiff Community Housing is implementing Housing Insight’s PanConnect software to improve its ability to create new functionality across its staff- and tenant-facing IT services and applications. The housing provider’s plan is to deploy PanConnect across its entire operations over the next couple of years. Nigel Lee, head of ICT and procurement, Cardiff Community Housing, said,…
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Housing Insight
Housing Insight – A success story
Established in 2011, PanConnect by Housing Insight was developed from a vision to provide the housing sector with an adaptable holistic set of software tools and business-focused solutions to enhance housing management processes. By 2013, product development was directed alongside strategic partnerships in the housing sector, including United Welsh Housing and Trivallis Housing. 2015 saw…
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Regenda takes Housing Insight’s PanConnect
Regenda Group has implemented Housing Insight’s PanConnect Mobile software so that its staff can integrate fully with Regenda’s Orchard housing management system and conduct day-to-day activities in the field without needing to access multiple systems. The first project will see Regenda’s housing team accessing and updating back-office data in real time using PanConnect Forms. Jade…
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Remote working – A project manager’s story
Millions now join me as a home-based worker during the lockdown. But could I have imagined providing board and shelter to another family at a time when housing providers have suspended new moves? In mid-March, I reconnected with a friend who had been made homeless after fleeing an abusive partner. She had then received an…
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Bro Myrddin Housing goes mobile with PanConnect
Bro Myrddin Housing is set to mobilise its staff with Housing Insight’s PanConnect software. Samantha Fell, operations manager, Bro Myrddin, said, “PanConnect links directly into our CRM system and uses Microsoft Azure in line with our ‘cloud first’ approach. The initial set-up of the PanConnect app has been very speedy and effortless, with regular communications…
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Caledonia Housing launches online Repair Wizard
Caledonia Housing has added Housing Insight’s Repair Wizard to its existing PanConnect-based tenant portal. Repair Wizard enables CHA’s tenants to request and manage their housing repairs from any connected device, letting them report repairs, upload images of faults and schedule an appointment direct with CHA’s relevant repair contractor. Tim Calderbank, director of customer services, Caledonia…
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