Regenda Group has implemented Housing Insight’s PanConnect Mobile software so that its staff can integrate fully with Regenda’s Orchard housing management system and conduct day-to-day activities in the field without needing to access multiple systems. The first project will see Regenda’s housing team accessing and updating back-office data in real time using PanConnect Forms. Jade…
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Housing Insight
Remote working – A project manager’s story
Millions now join me as a home-based worker during the lockdown. But could I have imagined providing board and shelter to another family at a time when housing providers have suspended new moves? In mid-March, I reconnected with a friend who had been made homeless after fleeing an abusive partner. She had then received an…
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Bro Myrddin Housing goes mobile with PanConnect
Bro Myrddin Housing is set to mobilise its staff with Housing Insight’s PanConnect software. Samantha Fell, operations manager, Bro Myrddin, said, “PanConnect links directly into our CRM system and uses Microsoft Azure in line with our ‘cloud first’ approach. The initial set-up of the PanConnect app has been very speedy and effortless, with regular communications…
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Caledonia Housing launches online Repair Wizard
Caledonia Housing has added Housing Insight’s Repair Wizard to its existing PanConnect-based tenant portal. Repair Wizard enables CHA’s tenants to request and manage their housing repairs from any connected device, letting them report repairs, upload images of faults and schedule an appointment direct with CHA’s relevant repair contractor. Tim Calderbank, director of customer services, Caledonia…
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Housing Insight signs Hafod Care
Hafod Care has signed a five-year contract with Housing Insight for its PanConnect supported housing software. The system is scheduled to go live in April 2019 across all of Hafod’s supported housing teams. PanConnect is already being used as a fully-mobile, floating support and care platform by other Welsh housing and care providers including Llamau,…
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Housing Insight launches communication hub
Housing Insight’s new Communication Hub, developed by the team behind Communication Manager (CMGR), has been recently launched as a new addition to the company’s main PanConnect software. As well as providing two-way SMS, Communication Hub enables any housing or care provider to integrate with all social media platforms including Facebook, Messenger and WhatsApp for multi-channel…
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