As energy prices soar, one of the biggest worries for directors of housing schemes running heat networks is heat debt. Many are absorbing the spiralling cost of unpaid bills, as chasing debt appears futile. Nowhere is this truer than in the social housing sector, where households have a higher percentage of vulnerable tenants and have…
Navigating the energy crisisRead More →
Insite Energy
Paperless tenancies
How feasible and useful is it for housing providers to move to a 100% digital tenant lifecycle, from initial application and onboarding to tenant engagement, finance and payments, and maintenance and support, through to renewals, voids and re-lettings? Housing Technology asked digital experts from Civica, Commonplace, Insite Energy, M-Files and NEC Software Solutions for their…
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Connected tenants & connected homes
Housing Technology interviewed representatives from Aareon, AdaptEco, Civica, Hyperoptic and Insite Energy about the alignment of omni-channel communications with smart/IoT-enabled homes to improve tenants’ lives while helping housing providers’ operational performance. What should housing providers do for better communications and more connected tenants? Aareon UK’s head of digital, Tina Kennedy, said, “The number-one priority is…
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GDPR is here – What happens next?
After over a year of build-up, GDPR has now been in force for over three months. But the real journey for the housing sector is only just beginning, as Daniela Flores, in-house counsel and GDPR officer at Insite Energy, explains. The deadline of 25 May 2018 certainly created a sense of urgency, but the scope…
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Genesis Housing’s £1.7m deal with Insite Energy
Insite Energy has been chosen by Genesis Housing to manage metering, credit billing and prepayments for its 4,500 heat network-connected properties across London and the South East of England. The four-year contract is reported to be worth £1.7 million. Genesis Housing’s de-centralised energy and heat-metering framework contract will see around 75 per cent of its…
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Probing security flaws in tenants’ energy consumption
The Heat Networks (Metering and Billing) Regulations 2014 were introduced with the objective of empowering the end-users of communal heating systems to better manage their energy use through the installation of individual heat energy meters and free access to consumption data. Two years further on, district heating specialist Insite Energy’s managing director, Peter Westwood, explains…
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