IT consultancy Itica has secured several new projects with Epping Forest District Council including a comprehensive review of the council’s corporate technology strategy and the procurement of software to support its housing, asset management and repairs functions. The consultancy is also advising on the development of a new networking and telecoms strategy.
Itica
You can’t get there from here…
It’s fair to say that from an IT systems’ perspective, the housing sector is at a crossroads in terms of how it deals with the challenges of mobile, digital, data management and, most recently, capabilities such as AI and IoT. Meanwhile, the IT procurement history in the sector has been predominantly ‘best of breed’ acquisitions,…
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Connected Communities 2019 at the BT Tower
Housing Technology returned for the tenth consecutive year to the incredible BT Tower in central London at the beginning of September to host ‘Connected Communities 2019’, with the generous support of Aareon, BT, Castleton Technology and Itica. With its core themes of ‘analyse, predict & inform’, the background to the event was how housing providers…
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Never mind the KPIs, feel the experience
User experience, customer experience, voice of the customer, customer sentiment, customer focus, customer-centricity… regardless of how you describe it, there’s no denying that when it comes to digital, fast, simple and frictionless experiences are becoming the most important determinants of how your customers perceive your service and, by extension, you and your organisation. However, this…
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Housing mergers and acquisitions – where does IT fit in?
Housing Technology interviewed senior housing experts from Clearview Systems, Itica, Northgate Public Services, Torus Group and Vantage Business Solutions on the role and impact of technology on housing providers’ mergers and acquisitions (M&A). Existing technologies as M&A drivers Although technology is now widely recognised as being fundamental to housing providers’ operations, for any two or…
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Start as you mean to go on… A guide to successful supplier relationships
When I joined itica last year, I spent a fair amount of time immersing myself (as you do) in the company’s management consultancy portfolio. I was immediately drawn to itica’s work in the area of relationship governance and optimisation. I was fascinated by the case studies and stories on this subject and started to reflect…
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