Riverside has implemented Kirona’s Job Manager and Xmbrace DRS software enabling its customer service centre and responsive repairs teams to deliver better services to tenants. Ian Gregg, director of asset management, Riverside, said, “Tenant feedback highlighted to us that improvements were needed in how repairs were reported, scheduled and managed. By implementing Kirona’s Job Manager…
Kirona improves Riverside’s customer servicesRead More →
Kirona
Kirona puts North Lanarkshire on the move
North Lanarkshire Council has chosen Kirona’s mobile working and dynamic job scheduling software to support staff in its housing and home care departments. Since implementing the Job Manager and Xmbrace DRS software, the council has reduced its administrative costs by almost £300,000 per year. It has also boosted the productivity of its local homes teams…
Kirona puts North Lanarkshire on the moveRead More →
Ongo fills the void with Kirona
Ongo, the partnership organisation set up by North Lincolnshire Homes, is now using Kirona’s Project Planner module to manage its voids work alongside its existing Xmbrace DRS scheduling software to allocate work to its responsive repairs team. John Smith, Head of Voids, North Lincolnshire Homes, said, “Project Planner is unique in the way it breaks…
Ongo fills the void with KironaRead More →
North Lanarkshire’s 20% productivity boost with Kirona
Following the first phase of the introduction of Kirona’s mobile working and dynamic job scheduling software to technical officers and tradespersons across its housing service, North Lanarkshire Council has seen a 20 per cent increase in the productivity of its local homes teams. It has also achieved cashable savings in the region of £280,000 per…
North Lanarkshire’s 20% productivity boost with KironaRead More →
Together Housing moves to Xmbrace DRS v5
Following a large corporate consolidation and restructuring, Together Housing Group has adopted the latest version of Kirona Xmbrace DRS as its preferred software for dynamic appointment scheduling. Together Housing Group was formed in 2011 by five partner organisations. During the formation of the new group, it was able to cherry-pick the best IT applications from…
Together Housing moves to Xmbrace DRS v5Read More →
Curo Group’s dynamic scheduling with Kirona
Curo Group has completed the implementation of Kirona’s Xmbrace DRS dynamic scheduling software and InfoSuite reporting suite. Having been awarded the project in August 2013, through Curo’s prime contractor Aareon, the project went live in March 2014 for around 75 responsive repairs and gas workers. Curo’s jobs were previously allocated to operatives manually by its…
Curo Group’s dynamic scheduling with KironaRead More →
