Solvares Field Service’s Visitour software for real-time appointment scheduling and route optimisation has now been developed as an ‘accelerator’ for Microsoft Dynamics 365 Field Service. Following joint customer successes between Visitour and Dynamics 365 Field Service, the accelerator was developed in collaboration with Microsoft’s product team for fast onboarding and enhanced scheduling precision, particularly for…
Solvares Visitour now available on Microsoft MarketplaceRead More →
Microsoft
A letter from Australia – From fragmentation to scale
What Australian social housing is learning from the UK & why integrated platforms matter The Australian social and community housing sector is approaching a moment the UK’s equivalent sector has already lived through. Demand for social and affordable housing is rising sharply. Governments are investing again, significantly. Community housing providers expect to grow faster, operate…
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Platform Housing tackles complaints with Microsoft & Baytree Solutions
Platform Housing Group has implemented a new complaints management system powered by Microsoft Dynamics 365, delivered in partnership with Baytree Solutions. With the Dynamics platform, tenants’ complaints are now accessed from a central repository. This has made it easier for the housing provider to meet the Housing Ombudsman’s complaint handling code as well as internal…
Platform Housing tackles complaints with Microsoft & Baytree SolutionsRead More →
Productivity & empowerment – Gentoo’s Copilot journey
Gentoo’s mission has always been to deliver exceptional outcomes for our tenants. But to do that properly, we must empower our people. Our journey with Microsoft 365 Copilot, supported by our technology partner Phoenix, has been a transformative step in reshaping how we work, collaborate and serve. From vision to value – Why we started…
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Putting VIVID’s customers in control of their tenancies
VIVID was the winner of the Customer Services award at the Housing Technology 2025 Awards. The housing provider explains how it has put its customers in control of their own tenancies with help from TechLabs London and Microsoft. Staying ahead of technological advances is crucial for delivering great customer service. At VIVID, we recognised the…
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The A.I. Team – Our Microsoft Copilot adventure
“In 2025, a crack commando unit was sent to trial Microsoft Copilot by their company for a productivity enhancement they didn’t commit. These men and woman promptly escaped from their mundane tasks to the digital underground. Today, still wanted by their colleagues, they survive as soldiers of fortune. If you have a problem, if no…
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