VIVID was the winner of the Customer Services award at the Housing Technology 2025 Awards. The housing provider explains how it has put its customers in control of their own tenancies with help from TechLabs London and Microsoft. Staying ahead of technological advances is crucial for delivering great customer service. At VIVID, we recognised the…
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Microsoft
The A.I. Team – Our Microsoft Copilot adventure
“In 2025, a crack commando unit was sent to trial Microsoft Copilot by their company for a productivity enhancement they didn’t commit. These men and woman promptly escaped from their mundane tasks to the digital underground. Today, still wanted by their colleagues, they survive as soldiers of fortune. If you have a problem, if no…
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Start with ‘why?’…
Tackle the big challenges by understanding the problem better Civica’s Derek Wise and Microsoft’s Robin Denton recently joined the ‘Truth about Local Government’ podcast hosted by Matt Masters; this is an abridged version of their conversation. If you were to ask the CEO of a local authority to define the problem they’re trying to solve,…
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Housing Technology 2021 Live Broadcast Review
According to many of the guests, speakers and participants at Housing Technology 2021 at the start of March, the first live broadcast of our annual conference and executive forum raised the bar for how digital events should be run. “BEST EVER DIGITAL CONFERENCE!” Hosted by George Grant, Housing Technology’s co-founder and CEO, and Emma Birchley,…
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Innovation and Transformation at Housing Technology 2021
AUTHOR: GEORGE GRANT – CEO, CO-FOUNDER & PUBLISHER AT HOUSING TECHNOLOGY There are just two days to go until Housing Technology 2021, our 12th annual conference. Over 300 housing professionals will be coming together for our first live broadcast on 3-4 March. Our brand-new enterprise-grade broadcast platform and event hub gives attendees access to an…
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What to expect at Housing Technology 2021 – Live digital conference
AUTHOR: GEORGE GRANT – CEO, CO-FOUNDER & PUBLISHER AT HOUSING TECHNOLOGY Next month sees the return of the Housing Technology conference and this year we’re going 100% digital via our brand-new enterprise-grade online event platform. Hosted by myself and Sky News Correspondent Emma Birchley, our 12th annual conference will feature inspiring presentations from leading housing…
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